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Moh Physiotherapist, Dubai, UAE
1 week ago
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Immigration Consultant- Dubai,uae
6 days ago
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Office Support- Dubai- UAE
1 week ago
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Processing Officer- Dubai, UAE
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Sales - Primexm, Dubai, UAE
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Cctv Operator/ Dubai/uae
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Female Cleaner Dubai, UAE
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Real Estate Agent Dubai UAE
5 days ago
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Finance Controller, Dubai, UAE
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English Language Teacher in Dubai, UAE
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Receptionist (Uae National) - Dubai Marina
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English Language Teacher in Dubai, UAE
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Global LT Dubai, United Arab EmiratesJoin the Global LT community and help provide language lessons to business professionals and their families worldwide. We are currently looking for **English Language Teachers **to provide in-person customized lessons to our clients in **Dubai, UAE** · **Job Information**: · **Re ...
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Commercial Account Executive- Dubai, UAE
1 week ago
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Uae - Dubai - Debt Advisory & Restructuring
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Customer Success Manager in UAE(Dubai)
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Uae - Dubai - Debt Advisory & Restructuring
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Sacmi Ccm Operator Dubai UAE
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Java Software Developer in Dubai/uae
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Intercon Solutions GmbH IT & Engineering Experts Dubai, United Arab EmiratesAre you a developer? Do you like working in a team? · Our agile teams are made up of 30 different characters with diverse skills - whether energy management experts, source code genius or Scrum professionals. · Your contribution counts We work together communicatively and use agi ...
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Partner Account Manager- Dubai, UAE
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redhat Dubai, United Arab Emirates**About the job**: · **What you will do**: · - Build and carry out a local business plan with clear goals, objectives, and metrics that are in alignment with existing EMEA-wide strategies · - Provide guidance to and work with local teams from the Alliance Partner team · - Manage ...
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Eyfs/ks1 and Ks2 Teachers, UAE, Dubai
2 weeks ago
Bala-City International School, Bulack Campus Dubai, United Arab EmiratesDubai, UAE · BC Academy is a unique education provider established in the city of Kazan in Russia. The network was founded ten years ago to provide multilingual education to kindergarten children. Since then it has grown into a seven-campus establishment, with two International S ...
B&F Service Expert – Minibar Jobs In Dubai UAE 2023 - dubai, United Arab Emirates - W Hotels
Description
B&F Service Expert – Minibar Jobs In Dubai UAE 2023 | W HotelsFor More Top Organization JobsClick HereWe are searching for a friendly and highly analytical customer service specialist to join our customer care team.
In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, and provide training to new hires.
Responsibilities:
Promptly responding to customer queries via email, live chat, video, phone, and social media channels.
Immediately escalating serious complaints or issues that you are not equipped to deal with.
Liaising with colleagues or managers to find the best solutions to customers' issues.
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Maintaining a polite, helpful, and professional manner at all times.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.
Familiarizing yourself with new products and services as they are introduced.
Attending workshops and meetings as required.
Providing training to new customer service agents.
Respecting client confidentiality at all times.
Requirements:
High school diploma or GED.Bachelor's degree in business, communications, or a related field may be advantageous.
Practical experience with help desk software, such as Zendesk, and CRM software, such as salesforce sales cloud, may be required.
Previous experience in a customer service role is preferred.The ability to respond appropriately under pressure.
Sound judgment and excellent problem-solving skills.
The ability to speak a second language may be advantageous.
A positive attitude and the ability to build relationships with clients.
The flexibility to work irregular hours, when required.
Superb written and verbal communication skills.
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