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Abu Dhabi

    Food Beverage Supervisor - Abu Dhabi, United Arab Emirates - Novotel Hotels

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    Description
    • Ensure the day to day operation issmooth in the outlet
    • Assist the leadership teamof the outlets in achieving high guestsatisfaction
    • Guide and lead theservers
    • Maximize sales potential and encourageup selling in order to maximize rates.
    • Ensurecash floats are secured at all times.
    • To workwithin budgeted costs
    • To minimize abuse ofoperating equipment
    • To ensure that requisitionsfor supplies are completed, delivered and accountedfor.
    • To minimize the use ofovertime
    • To ensure that there is enoughoperating equipment at all times.
    • To record allvoids, and report any payment discrepancies to RestaurantManager.
    • To follow Company procedures whenhandling cash, credit cards and cheques.
    • To seeguests concerning all complaints and report all complaints toManager.
    • To liaise with colleagues over guestsrequirements and needs.
    • To ensure handover atshift end and beginning.
    • To liaise with HeadChef on a regular basis.
    • To liaise withReception on a regulars basis.
    • To gain customerfeedback at all times.
    • Create and maintain apersonal and respectful rapport with regularguests.
    • Maintain a high customer profile, andhandle promptly and courteously all guest comments, questions,complaints, requests and enquiries, taking the necessary actionsteps and ensuring thoroughfollow-through.
    • Familiarize yourself withguests needs and requirements in order to ensure an efficient andfriendly service

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  • Marriott International, Inc

    Supervisor-beverage

    1 week ago


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