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Sharjah

    Product Specialist - Sharjah, United Arab Emirates - Talent Pal

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    Description
    R

    esponsibilities

    C
    • ustomer support and relationship management for the companys digital solutions.
    • I
    • n charge of customer account management for the MENA region.
    • M
    • anaging daily postsales relationships with customers portfolios related to SMS Push notifications and Business WhatsApp APIs.
    • S
    • MS campaign management.
    • A
    • ssisting accounts team in payment followup and submission of quotations and invoices as and when required.
    • E
    • mail Campaign Management (Preferably Mailchimp)
    • D
    • igitals solutions vendor management.
    • P
    • res sales and postsales training and demos
    • I
    • dentify potential upsell and Sales opportunities or leads and relay this to the sales team.
    • D
    • etermining technical requirements from new and existing clients during the presales process/customer call and relaying them to In House technical and sales team on requirements.
    • K
    • nowledge of social media marketing and digital analytics.
    • S

    kills

    E
    • ffective communication and customerfocus skills
    • A
    • bility to maintain relations with an existing account and keep looking for potential upsell opportunities.
    • K
    • nowledge of SMS connection through API Web services and SMPP (Preferred).
    • O
    • nline marketing (SEO PPC Social Media)
    • E
    • xperience in Twitter Facebook and Linkedin as the primary social networks and use of these for engaging visitors
    • E
    • xperience in Google Analytics to keep track of online activity related to products.
    • A
    • bility to work on own initiative and within a team environment.
    • K
    • nowledge of social media and banners and mobile marketing
    • K
    • nowledge of keyword and analysis techniques and software
    • E
    • xceptional eye for detail
    • E
    • ffective time management and organizational skills
    • A
    This job has been sourced from an external job board.
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