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    Butler - Dubai, United Arab Emirates - Raffles Dubai

    Raffles Dubai
    Raffles Dubai Dubai, United Arab Emirates

    Found in: DrJobEN AE A2 - 6 days ago

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    Description
    • Ensures all the residents receive prompt and courteous service.
    • Informs Senior Butlers of matters concerning to butler operations, including upkeep of all resident rooms and reports any maintenance faults / anything abnormal, to the supervisor immediately.
    • Cleans and maintains all butler areas including occupied / non-occupied rooms, pantries, stores, equipment's, perishables, stationary, etc.
    • Checks the expiry dates of all perishables and practices optimum usage of recourses.
    • Maintain the minibar stocks
    • Liaises with Culinary and Guest Relations team and checks on a regular basis to ensure amenities, resident preferences and other such points are taken care of and carried out flawlessly.
    • Maintains appearance, discipline and efficiency at all times and understands that necessary action will be taken when found lacking in any of the above.
    • Ensures that consumption of resident supply is under control
    • Delivers the Raffles touch by exceeding the resident's expectations and providing proactive personalized service.
    • Practices up-selling of the hotel products and facilities.
    • Ensure that repeat residents are met and greeted regularly and the profiles are updated.
    • Attends daily briefing and notes all information about the residents and functions in the hotel
    • Fully aware of Raffles Hotels & Resorts standard and Adhere to the core values of Raffles Dubai
    • Fully understands the difference of guest levels (VIP)
    • Provide long staying residents / Special attention residents / occasion celebrating residents with greater importance and take good care of them.

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