Renewables Program Mgr - Dubai, United Arab Emirates - Dice

Description

This is a remote

Smart Age Solutions é uma agência de Marketing Digital localizada em Nova York e com uma filial no Rio de

Estamos à procura de novos talentos que queiram construir uma carreira em uma empresa Americana com um coração brasileiro

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We offer a wide range of results-driven services at Smart Age Solutions, and we don t settle for less than optimum We create precise, fully customizable solutions that span intelligently across Search, Social, SEO, Retargeting, Email Marketing, Localized Strategy, and

Our team of industry experts helps businesses succeed in an increasingly digital world by using practices and platforms that deliver results today while planning for what s coming

Smart Age is a company where everyone has a chance to grow and a friendly environment where others help you reach your goals and achieve

Based on the description below, we are looking for an Account Manager to join our superstar team

Fluent English is a MUST

RESPONSIBILITIES:

• Strengthening the partnership between client and company;
  
• Own relationship with customers: Onboarding, user adoption, ensuring retention and satisfaction, and managing risk;
  
• Growth relationship (cross-sell & up-sell) based on client needs for growth;
  
• Assure customer success on an ongoing basis;
  
• Establish a trusted advisor relationship with each assigned customer and help expand the continued value of our product and services;
  
• Work with customers to establish critical goals and aid them in achieving them to provide ultimate value;
  
• Advocate customer needs and issues cross-departmentally;
  
• Work within a team to build a world-class Customer Success
  

Requirements

• Fluent English is a MUST;
  
• Proven experience in account management, customer success management, or equivalent history of increasing customer satisfaction, adoption, and retention;
  
• Organized and detail-oriented, and have the ability to work independently;
  
• Service-minded and excellent strategic capability in balancing commercial outcomes and customer needs;
  
• A proactive problem-solver by nature and a positive mindset;
  
• Higher Education Degree;
  
• Experience with the digital landscape;
  
• Proven experience in managing multiple projects at the same time;
  
• Strong usage of time-management skills;
  
• Excellent communication skills;
  
• Demonstrate the ability to overcome obstacles and be proactive in finding creative solutions;
  
• Excellent relationship-building skills;
  
• Excellent analytical skills;
  
• Strong negotiation skills, with the ability to follow through on client
  

Benefits

• Join a successful international company with endless
  
• Get a chance to grow - both personally and
  
• Become part of an inspiring and collaborative working environment
  

We are happy about every application - your gender, age, origin, religion, or sexuality do not

Check out all our open roles at:

To apply, please send your resume to: and submit a short 1-minute video introducing yourself and explaining why you think you would be a good fit for Smart Age (If unable to send the video via email, please upload the video via )

• We re excited to meet you
  

You must have (Essential skills): Fluent English is a MUST Proven experience in account management, customer success management, or equivalent history of increasing customer satisfaction, adoption, and retention Organized and detail-oriented, and have the ability to work Service-minded and excellent strategic capability in balancing commercial outcomes and customer A proactive problem-solver by nature and a positive Higher Education Degree Proven experience in E-commerce Experience with the digital landscape Proven experience in managing multiple projects at the same time Strong usage of time-management skills Excellent communication skills Demonstrate ability to overcome obstacles and be proactive in finding creative solutions Excellent relationship-building skills Excellent analytical skills Strong negotiation skills, with the ability to follow through on client