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    Network Admin - Dubai, United Arab Emirates - Dice

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    Description

    This position is not for senior level candidates, rather those who are professionally motivated with excellent verbal and written communication skills, self-motivated and interested in enhancing their technical knowledgebase and professional value.

    Job Description:

    • Responds to Tier 1 network support requests.
    • Provides exceptional customer service.
    • Communicates effectively with teammates and customers of varying levels of technical expertise.
    • Responds to all break/fix requests associated with network resources.
    • Assists with configuration and deployment of new/replacement network hardware and communications infrastructure.
    • Maintains up-to-date project and architecture documentation.
    • Maintains up-to-date inventory and maintenance records.
    • Monitors network resources for faults and traffic anomalies.
    • Resolves connection issues between users and resources.
    • Maintains detailed change history of network changes.
    • Supports ITS Field Maintenance with communications' implementation and troubleshooting.
    • Supports team efforts to improve cybersecurity controls and defenses.
    • Supports team efforts for threat hunting and mitigation.
    • Manages time and resource constraints.

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