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    Food Beverage Crew - Dubai, United Arab Emirates - the first group dubai

    the first group dubai
    the first group dubai Dubai, United Arab Emirates

    2 days ago

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    Description
    • Responsible for doing all preparations before and during the service, like preparing tables and polish cutlery.
    • Keeping track of the stock and supplies in the restaurant and communicating where there might be a shortage like linen, glasswork etc.
    • Have an extensive knowledge of the menu's and other F&B outlets.
    • Serving in either conference rooms or other F&B outlets if required.
    • Taking orders from the guests, explaining the menu and advising the guest on their decision making.
    • Liaising with management for advice if required.
    • Communicating with the kitchen about the orders and being very clear about special wishes of guests.
    • Consistently upsell of food and beverages and making guests aware of promotions.
    • If necessary preparing orders like drinks and preparing snacks, bread.
    • Serving at parties and reception if required.
    • Dealing with the payments and doing closure paperwork if required.
    • Serving the guests with all food and beverage requirements during their stay in an attentive and efficient way.
    • Taking reservations, in corporation with the supervisor and hostess/host if necessary because of special requests of the guest.
    • Responsible for cleaning tasks during and after service.
    • Making sure that all the guest areas look immaculate.
    • Attend departmental meetings if required.
    • Take feedback from guests and notifying management about it.
    • Share ideas for improvement
    • Know the software in the F&B outlets to be able to put in the orders
    • Ensuring your guests receive what they ordered, guest satisfaction is key at all times
    • Taking pride in your daily actions with the team as well as our guests.

    Desired Skill & Expertise:

    • A minimum of 2+ years experience is essential.
    • Preferably experienced in high volume F&B operations.
    • Maintains great customer service to all guests.
    • Planning and organising tasks, people and supplies.
    • Excellent interpersonal and communication skills.
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