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    AE Hub Account Manager Hub Delivery - Dubai, United Arab Emirates - Amazon Dubai

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    Description


    • Performance: Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak period.


    • Performance: Supporting owners as they onboard to the program and prepare to launch (this will be on the basis of a net new launch only)


    • Performance: Coach and ensure effective upskilling and utilization of AMZL tools.


    • Performance: Deep dive to identify customer metric improvement opportunities.


    • Performance: Champion the consistent application of Last Mile processes within Delivery Stations – challenge UTR processes that impact OTR.


    • Performance: Coaching business owners to run compliant, safe and high performing companies (SLS metric deep dive)


    • Experience: Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual Bond Vendor experience.


    • Experience: Developing the relationship between Amazon and Bond Vendors (Bond Vendor sentiment improvements)


    • Experience: Communication alignment to stores following close collaboration with OTR partners.


    • Be the voice of the stores within and represent them within the AMZL business.


    • Experience: Improve driver standards to protect brand image.


    • Capacity Management: Work with the Bond Vendors to deliver effective ramp plans and pipeline goals ensuring driver supply is achieved to meet peak volume demands.


    • Acquisition: Lead the acquisition effort on ground and ensure meeting expansion plans.



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