- Actively welcome, greet and check guests in
- Inform guests with savvy knowledge of hotel, its services, the city, and local 'happenings'
- Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up
- Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservation, walk ins, VIP guests, groups, etc.
- Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries
- Deal with all guest requests, accidents and/or thefts promptly, no later than within a 20 minutes response time, record all matters in HotSos or hotel specific recording process
- Update and maintain the reception hand over book, pass on all guest feedback to the Manager on duty so appropriate action may be taken
- Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with MHG confidentiality standards
- Ensure the correct procedure and policy standards are adhered to
- Ensure all necessary supplies are available for the front desk, manage par stock and order supplies
- Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payment; third party payment, international currency, etc.
- Encourage up-selling in order to maximize rates
- Ensure work areas are cleaned and maintained at all times
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Customer Service Assistant
Found in: Talent AE A C2 - 4 days ago
al futtaim group Dubai, United Arab EmiratesJD EndUser Computing / AV Support Analyst · PurposeandScope · OurClient is embarking on a major transformation journey that focusedon improving value, deepen market presence, and capture productinnovation and At the core of this transformation is the Company sDigital business aim ...
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Customer Service Assistant
Found in: DrJobEN AE A2 - 6 days ago
Al-Futtaim Health Dubai, United Arab EmiratesKey Role Specific Accountabilities · Follow the SOP pertaining to cash handling, receiving payment by cash, cheque, credit cards, vouchers, or automatic debits. · Compute and record transactions ensuring 100% accuracy for all register transactions. · Count and record the float be ...
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Customer Service Assistant
Found in: DrJobEN AE A2 - 3 days ago
al futtaim group Dubai, United Arab EmiratesJD End User Computing / AV Support Analyst · Purpose and Scope · Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and At the core of this transformation is the Company s Digital busi ...
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Corporate Services Assistant
Found in: DrJobEN AE A2 - 2 days ago
Jobsite Direct dubai Dubai, United Arab EmiratesLead on the submission of Value Added Tax (VAT) return to Federal Tax Authority, ensuring all receipts are collated and organised for VAT). · Coordinate closely with GTPC Manila for resolving issues related to VAT, follow-up on P2P process. · Maintain department-wise breakdown to ...
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Customer Service Assistant
Found in: Talent AE C2 - 2 days ago
ESAT Dubai, United Arab Emirates Full time· Job Location: Abu Dhabi · We are looking for Customer Service Assistant with below requirements: · Requirements: · • Bachelor s Degree in Business Administration, Information Technology/Computer Science or any related field · • Minimum of 3 years experience. · • Proven working ...
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Guest Services Assistant
Found in: Talent AE C2 - 2 days ago
Dubai Parks and Resorts Dubai, United Arab Emirates Full timePlay Your Part · The Guest Services Assistant is to provide courteous and professional service to our guests and to offer assistance as needed during their stay. They are to provide the highest level of recognition and personalized service to the guests. They are to also assist t ...
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Patient service assistant
Found in: Talent AE C2 - 2 days ago
Client of Talentmate Dubai, United Arab Emirates Full timeJob Description · As a Patient Service Assistant, your role will focus on providing vital support and assistance to patients and their families during their hospital stay. You will be responsible for reception duties, maintaining patient records, scheduling appointments, and ensu ...
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cabin services assistant
Found in: Talent AE A C2 - 6 days ago
Emirates Dubai, United Arab EmiratesTo check Shower Spa and lavatorycleanliness prior to passenger boarding placing appropriate amenityitems to prepare for passenger use. · To"Personalise the Shower Spa" for each customerat the allocated time from the Shower Spa Reservations System, withselected products displayed ...
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Customer Service Assistant
Found in: Talent AE A C2 - 3 days ago
Al-Futtaim Health Dubai, United Arab EmiratesKey Role SpecificAccountabilities · Follow the SOP pertaining to cashhandling, receiving payment by cash, cheque, credit cards,vouchers, or automatic debits. · Compute andrecord transactions ensuring 100% accuracy for all registertransactions. · Count and record the float beforet ...
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Corporate Services Assistant
Found in: Talent AE A C2 - 2 days ago
Jobsite Direct dubai Dubai, United Arab EmiratesLead on the submission of ValueAdded Tax (VAT) return to Federal Tax Authority, ensuring allreceipts are collated and organised forVAT). · Coordinate closely with GTPC Manila forresolving issues related to VAT, follow-up on P2Pprocess. · Maintain department-wise breakdown tohave ...
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cabin services assistant
Found in: DrJobEN AE A2 - 6 days ago
Emirates Dubai, United Arab EmiratesTo check Shower Spa and lavatory cleanliness prior to passenger boarding placing appropriate amenity items to prepare for passenger use. · To "Personalise the Shower Spa" for each customer at the allocated time from the Shower Spa Reservations System, with selected products displ ...
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Guest Service Assistant
Found in: Talent AE A C2 - 2 days ago
Novotel Dubai, United Arab EmiratesActively welcome, greet and checkguests in · Inform guests with savvy knowledge ofhotel, its services, the city, and local'happenings' · Ensure allrequests are dealt with accurately and they receive the appropriateservice, attention and follow up · Differentiatebetween guest type ...
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FB Service Assistant
Found in: Talent AE A C2 - 13 hours ago
MARRIOTT International Dubai, United Arab EmiratesPosition TypeNon-Management · PositionSummary · Complete closingduties, including storing all reusable goods, breaking down goods,cleaning all equipment and areas, returning equipment to properlocations, locking refrigerators, restocking items, turning offlights, locking doors, a ...
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Office Service Assistant
Found in: Talent AE A C2 - 2 days ago
Bayut Dubai, United Arab EmiratesRequirements · Basic EnglishSkills · Minimum 2years · Familiarity with weekly and monthlychecklists · Knowledge of cleaning chemicals andsupplies · Basic communicationskills · Organised and timemanagement · Honest, Helpful, Focused andFlexible · Benefits · A fast paced, high perf ...
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Food Beverage Service Assistant
Found in: DrJobEN AE A2 - 2 days ago
Marriott International, Inc Dubai, United Arab EmiratesPerforming preparation duties such as rinsing, peeling, slicing, and dicing fruit and vegetables. · Weighing and measuring ingredients. · Wrapping, date-labeling, and storing food items. · Cleaning and organizing work areas, equipment, utensils, and service station. · Following e ...
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Assistant Manager Front Services
Found in: DrJobEN AE A2 - 4 days ago
Atlantis Resort Dubai, United Arab EmiratesRegistered Sonographer - $32+ Per Hour · Cincinnati, Ohio · Provide mobile ultrasound service. Majority of work activity performed in various nursing homes, home care facilities and processing sites throughout regions serviced by Diagnostic Laboratories traveling in an automobile ...
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Assistant Manager Guest Service
Found in: Talent AE A C2 - 2 days ago
One&Only Resorts Dubai, United Arab EmiratesAs the Assistant Guest Services Manager inOne & Only One Za'abeel, your primaryresponsibility is to ensure the highest level of guest satisfactionby providing exceptional service and creating everlasting momentsand memorable experiences. You will oversee the guest servicesdepartm ...
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Assistant Manager Front Services
Found in: Talent AE A C2 - 4 days ago
Atlantis Resort Dubai, United Arab EmiratesRegisteredSonographer - $32+ PerHour · Cincinnati,Ohio · Providemobile ultrasound service. Majority of work activity performed invarious nursing homes, home care facilities and processing sitesthroughout regions serviced by Diagnostic Laboratories traveling inan automobile to the ...
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Assistant Manager Guest Service
Found in: DrJobEN AE A2 - 2 days ago
One&Only Resorts Dubai, United Arab EmiratesAs the Assistant Guest Services Manager in One & Only One Za'abeel, your primary responsibility is to ensure the highest level of guest satisfaction by providing exceptional service and creating everlasting moments and memorable experiences. You will oversee the guest services de ...
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Customer Service Admin Assistant
Found in: Talent AE C2 - 2 days ago
Apt Resources | Recruitment Specialists Dubai, United Arab Emirates Full timeApt Resources, a reputable recruitment agency, is seeking a dedicated and customer service-oriented individual to join the team of one of our clients specializing in the Real Estate business as a Customer Service Admin Assistant. In this role, you will provide administrative supp ...