- Understanding the business outcomes required from Customer services
- Assisting the Sales Team in establishing Service Agreements and Support Plans
- Working as a member of a team that provides focused customer service.
- Taking the initiative to continually develop local site knowledge, technical expertise and professional skills.
- Manager/Client Service Management in coordination with concerned teams to fulfill the pre-approved request by Change Management in Etisalat/Customer
- Provide leadership on achieving effectiveness and efficiency in the delivery and support of services so as to ensure value for the customer
- Control changes in design, scale, scope and service levels.
- Supporting operations through new models and architectures including managing and leading teams
- Providing technical guidance to team & possessing deep networking knowledge
- 5+ years of experience in Service Delivery or management
- Previous experience in Telecom Provider Company is plus
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multitasking skills
- Strong working knowledge of Microsoft Office and of project management tools
- BS/BA in a related field
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Delivery Manager
23 hours ago
TechnipFMC Abu Dhabi, United Arab Emirates**Location**:Abu Dhabi, AE · **Employment type**:Employee · **Place of work**:Hybrid · **Offshore/Onshore**:Onshore · TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global coll ...
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Delivery Manager
5 days ago
moonkids Abu Dhabi, United Arab Emirates**Key Responsibilities**: · - Constantly looking to identify impediments early, actively working to resolve those impediments, and escalates when needed. · - Management and tracking of cross team/squad dependencies. · - Management and tracking of all high-integrity commitments. · ...
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Manager - Service Delivery
1 day ago
Injazat Abu Dhabi, United Arab EmiratesOverview: · To be responsible for delivery of all high value and in-scope contracted services directly to one or more clients. Works closely with the Account Manager, Project Manager and Capability Managers, service lines, offerings, and Lines of Business (LOB). · **Responsibilit ...
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Delivery Manager 1
1 day ago
Bechtel Abu Dhabi, United Arab Emirates**Requisition ID: 269723** · - ** Relocation Authorized: National/International - Family**: · - ** Telework Type**:Full-Time Office/Project**: · - ** Work Location: Abu Dhabi** · ***: · Delivery Manager oversees the supply chain management of the critical PO/MR commodity and its ...
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Manager - Service Delivery
5 days ago
Injazat Abu Dhabi, United Arab EmiratesOverview: · Lead day to day service delivery for a cluster of clients, create, manage a systematic, process-driven approach to partner and outreach relationship management and evaluate partner performance, responsible for managing service governance and Service Excellence Assuran ...
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Service Delivery Manager
5 days ago
Great Business Machine Abu Dhabi, United Arab Emirates**Solid Service Delivery Manager experience**, with a customer-centric focus. (**at least 5 years in SDM role**) · - **ITIL certs and hands-on.** · - **Energetic with communication skills and conflict management.** · **Salary**: AED18, AED21,000.00 per month ...
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Service Delivery Manager
1 week ago
Group 42 Abu Dhabi, United Arab EmiratesOverview: · Group 42 ('G42') is an Abu Dhabi based artificial intelligence and cloud computing company, uniquely positioned in the national ecosystem to develop and deploy holistic and scalable AI solutions to a wide range of clients. The Group's business operations cover numerou ...
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Service Delivery Manager Principal
1 week ago
Simcorp Abu Dhabi, United Arab EmiratesWho we are · For over 50 years, we have been working closely together with investment and asset managers to become the world's leading provider of integrated investment management solutions. We are 2,300+ colleagues with a broad range of nationalities, educations, professional ex ...
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Technical and Delivery Manager- Digital Channels
23 hours ago
Talent Pal Abu Dhabi, United Arab EmiratesFull-time · - Sub Division: Group Technology · - Division: GCOO · **Company Description**: · - FAB, the UAE's largest bank and one of the world's most secure financial institutions, is dedicated to creating value for its employees, customers, shareholders, and communities. Throug ...
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Delivery service manager
1 week ago
raqmiyat dubai Abu Dhabi, United Arab Emiratesjob description: · Experience in project management, resource management, scope management, client engagement, risk management and team leadership in a Managed Service Provider (MSP) environment, performing technical project management that includes initiating, planning, implemen ...
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Service Delivery manager
5 days ago
Sundus Recruitment and Outsourcing Services Abu Dhabi, United Arab EmiratesUnderstanding the businessoutcomes required from Customerservices · Assisting the Sales Team inestablishing Service Agreements and SupportPlans · Working as a member of a team thatprovides focused customer service. · Taking theinitiative to continually develop local site knowledg ...
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Fabrication/Delivery Manager
6 days ago
KBR Abu Dhabi, United Arab Emirates Full timeTitle: · Fabrication/Delivery ManagerKBR is a global provider of differentiated professional services and technologies across the asset and program life cycle within the Government Services and Hydrocarbons sectors. KBR employs approximately 34,000 people worldwide (including our ...
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Manager - Technical Delivery
5 days ago
Core42 Abu Dhabi, United Arab EmiratesOur company is looking for an experience Accountant to work in Qatar. You have to be independent, analytical, detailed-oriented and results driven professional. You will be reporting to the Finance Manager. · Job Summary · Perform financial analysis and reporting to management as ...
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Manager Service Delivery
1 week ago
Core42 Abu Dhabi, United Arab EmiratesAn exciting opportunity to join the Qatar Aircraft Catering Company. In this role you will be responsible for execution of assigned work by the Chef de Partie / Demi Chef de Partie in the hot kitchen or other production areas. The role will require you to assist in preparation, c ...
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Manager - Technical Delivery
1 week ago
Core42 Abu Dhabi, United Arab EmiratesOur company islooking for an experience Accountant to work in Qatar. You have tobe independent, analytical, detailed-oriented and results drivenprofessional. You will be reporting to the FinanceManager. · JobSummary · Perform financial analysis and reporting to management asneede ...
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MSS Service Delivery Manager
6 days ago
Help AG Abu Dhabi, United Arab EmiratesHave a full understanding of the scope of delivery as per the contract and proposal with regards to the customer.Identify all contractual KPI and coordinate measurement of the same, internal and to the customer.Raise any potential gaps / issues to management before the customer r ...
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Associate Manager Retail Delivery
5 days ago
MAJID AL FUTTAIM Abu Dhabi, United Arab EmiratesStrong Communication &Negotiation skills (verbal, written and presentation) Organized,structured and accurate (concisely managing a broad and variedworkload) Strong time management (adhering tomilestones) · Capable of managing a broad rangeof stakeholders · Observational skills a ...
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Associate Manager Retail Delivery
5 days ago
MAJID AL FUTTAIM Abu Dhabi, United Arab EmiratesStrong Communication & Negotiation skills (verbal, written and presentation) Organized, structured and accurate (concisely managing a broad and varied workload) Strong time management (adhering to milestones) · Capable of managing a broad range of stakeholders · Observational ski ...
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Delivery Lead
3 days ago
Etihad Airways Abu Dhabi, United Arab EmiratesSynopsis · This role reports to the Senior Portfolio Delivery Lead. The Delivery Lead will oversee a portfolio of initiatives within the Value Stream. The Delivery Lead will be responsible for the end-to-end delivery of projects within their portfolio from the planning and requir ...
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Operations Manager
1 week ago
CSM Abu Dhabi, United Arab EmiratesAt CSM we are driven by a clear purpose; to Pursue Extraordinary. We exist to create a positive impact on our partners, their audiences, our industry and our people, and to look for opportunities that can inspire a better world in everything we do. · Our diversity of experience, ...
Service Delivery manager - Abu Dhabi, United Arab Emirates - Sundus Recruitment and Outsourcing Services
Description
Requirements