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Customer Service Officer
4 days ago
Talent Pal Dubai, United Arab Emiratesحول مستشفى جامعة فقيه · يوفر مستشفى جامعة فقيه أفضل النتائج الممكنة لمرضاه من خلال التكنولوجيا الذكية والقوة الأكاديمية. يعتمد المستشفى على نموذج رعاية صحية متكاملة ، ويقدم لك تراثًا يمتد لأكثر من أربعة عقود من الرعاية التي تتميز بها مجموعة Fakeeh Care المشهورة والمقرها في المملك ...
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Corporate Services Officer
2 days ago
720 Transform Consulting Ajman, United Arab Emirates**This job is based in Dubai** · **The client is looking for Arabic speaking talent who is experienced in guiding customers on Company set up and related activities.** · **Salary**: AED6, AED7,000.00 per month · **Experience**: · - Company set up in Free Zone: 3 years (required) ...
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Student Services Officer
4 days ago
Exeed College Sharjah, United Arab EmiratesWe are looking for staff to fill in the following full time position in our College: · **Student Services Officer** · Are you an open-minded, enthusiastic individual with a passion for helping others? Are you looking for an opportunity to use your enthusiasm, energy and ideas to ...
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Officer- Customer Service
1 day ago
bankfab Sharjah, United Arab EmiratesFull-time · - Sub Division: FAB Islamic Finance and NHL · - Division: Consumer Banking Group - UAE · **Company Description**: · - First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We're in a uniqu ...
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Customer Service Officer
1 week ago
AQCA Sharjah, United Arab EmiratesWe are seeking a presentable Arabic and English speaking female, detail-oriented and customer-focused individual to join our team as an Customer Service Executive The individual should have good communication, customer relation and problem solving skills who can executes jobs in ...
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Guest Service Officer
1 week ago
Hyatt Regency Dubai Dubai, United Arab EmiratesSummary · You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Room Reservations within the Rooms Division. · **Qualifications**: · Dipl ...
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Client Service Officer
1 hour ago
Aives Australia Dubai, United Arab EmiratesThe Exclusive Australian Immigration Consultant is looking for a smart and experienced Client Service Officer to help our clients with their immigration requirements. You should be able to communicate with clients and guide them with the required immigration procedures. · **Salar ...
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Customer Service Officer
1 hour ago
Alshaya Dubai, United Arab Emirates**Job no**: · **Location**: UAE · Dubai Head Office · **Customer Service** · Customer Service currently operates in ten countries across the Middle East and North Africa and works closely with colleagues in Russia, Turkey and Central Eastern Europe to help build consistent custo ...
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Customer Service Officer
3 days ago
VFS Global Dubai, United Arab EmiratesWe are seeking highly motivated Customer Service and Operations Officers to join our team. In the role, your primary responsibility will be to provide exceptional service to visa applicants and other visitors. · **Job Location: Dubai & Sharjah (6 months contract)** · **Key Respon ...
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Guest Services Officer
1 hour ago
SOFITEL Dubai, United Arab EmiratesCompany Description · "Why work for Accor? · We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that d ...
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Customer Service Officer
4 days ago
Oxygen Global Dubai, United Arab EmiratesWe are a reputed Fintech Company looking for 3 MONTHS CONTRACTUAL position for Customer Service Officer (Native ARABIC speakers with English knowledge as well ) · **Requirements**: · 3) Only immediate joiners please. · Job Location - Dubai · **Salary**: AED / month. · **Job Type* ...
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Guest Service Officer
2 days ago
AccorHotel Dubai, United Arab Emirates**Company Description** · "Why work for Accor? · We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so th ...
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Guest Services Officer
5 days ago
Hyatt Regency Dubai Dubai, United Arab EmiratesSummary · - Responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division. · - Have a thorough understanding and knowledg ...
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Customer Services Officer
1 day ago
Fakeeh University Hospital Dubai, United Arab EmiratesAbout Fakeeh University Hospital · Fakeeh University Hospital delivers the best possible outcomes for its patients through smart technology and academic strengths. Built on an integrated healthcare model, the hospital brings you the legacy of over four decades of compassionate ca ...
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Customer Service Officer
5 days ago
Fakeeh University Hospital Dubai, United Arab EmiratesAbout Fakeeh University Hospital · Fakeeh University Hospital delivers the best possible outcomes for its patients through smart technology and academic strengths. Built on an integrated healthcare model, the hospital brings you the legacy of over four decades of compassionate ca ...
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Service Documentation Officer
2 days ago
ZC CONSULTING, UNIPESSOAL LDA Dubai, United Arab EmiratesService Documentation Officer**_Job Description:_** · - Cooperation for the integrity of documents in terms of content and format and their standardization._ · - Cooperation in the direction of appropriateness of procedures and instructions._ · - Collaborate to organize, update a ...
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Office Services Representative
1 day ago
AJC International Dubai, United Arab Emirates**Description**: · ***Qualification and Education Requirements** · - Strong customer service skills · - Organized and detail oriented · - Ability to multi-task & prioritize in a fast-paced environment · - Friendly, outgoing team player, with a positive attitude · - Ability to thi ...
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Client Service Officer
1 hour ago
Aives Australia Dubai, United Arab EmiratesThe Exclusive Australian Immigration Consultant is looking for a smart and experienced Client Service Officer to help our clients with their immigration requirements. You should be able to communicate with clients and guide them with the required immigration procedures. · **Salar ...
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Guest Service Officer
2 days ago
Hyatt Centric Jumeirah Dubai Dubai, United Arab EmiratesSummary · - Answer hotel telephones courteously and efficiently following Hyatt Centric standards. · - Meets and greets all guests and assists with registrations. · - Ensures the strict control of room keys. · - Assist guest with check in and check out processes (verifying regist ...
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Student Services Officer
6 days ago
UK College of Business & Computing Dubai, United Arab EmiratesAct as the main point of contact in relation to all student communications. · - Work collaboratively with other internal departments to ensure all student services are implemented effectively and efficiently. · - Liaise between students and other College departments as required t ...
Customer Service Officer - Ajman, United Arab Emirates - MAJID AL FUTTAIM
Description
Maintain up to date knowledge of the AMBUoperating assets (shopping centre's) services,amenities/facilities, stores/locations, mall layout and anyon-going/upcoming promotional activities, to ensure a smooth day today functioning of the Customer Service Info desks.
Ensure smooth day to day operations of the Customer ServiceInformation Desk under the direction and guidance of Supervisor andTeam leader and in accordance with the established Customer Serviceprocesses and procedures.
Display a high level ofpersonal grooming and perform duties in official attire at theworkplace in accordance with the company's establishedgrooming / professional attire standards to promote Majid AlFuttaim Properties' image.
Assist thecustomers at the Information Desk by providing clear directions,information on on-going / upcoming mall promotional events /activities, answering to queries (both on the phone or in person)and performing other shopping malls specific duties as assigned.
Ensure to maintain a positive, polite, and professional attitudeall the times for serving each customer in order to create anunforgettable customer experience.
Handle and resolveall customer complaints received in accordance with the establishedCustomer Service policies and procedures with the utmost courtesyand professionalism and as per established Customer Serviceguidelines / procedures within agreed SLA.
This includes allcomplaints received - in-person/online/digital/call centre.Escalate necessary customer complaints to the Customer Service teamleader/Supervisor or relevant stakeholders for resolution.
Have a professional relationship with tenants andretails, to ensure smooth operation and solving all complaintsreceived from customers. Also coordinate with tenants to escalateall related issues with right stake holders including security,maintenance, and other concerned departments.
Responsible for maintaining accurate inventory levels and strictlyfollowing all related AMBU Finance procedures. Ensure that anydiscrepancies e.g.
faulty equipment or any supplies that arerunning low is immediately report to Customer Service Supervisor/Team Leader for resolution / replenishment.
Responsibleto execute Gift Card program in the assigned operating assets andensure that all payment handling by the Customer Service Team is inaccordance with the prescribed policies and procedures.
Assist the Shopping Malls customers in performing the necessaryprocedures for services like car cleaning and valet services, giftwrapping, stroller rental, wheelchair, gift card sales, loyaltyprogram, etc.
In-addition facilitate the customers in the event ofLost and Found function e.g. personal items, lost children etc.Ensure that all Lost and Found formalities are fully complied withthe established Customer Service policies and procedures and wellcommunicated to tenants/ customers.
Ensure that theassigned Shopping Malls always "looks its best"in terms of cleanliness and report any problems or concernsimmediately to the Customer Service Supervisor/Team Leader for atimely resolution.