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Abu Dhabi

    Customer Care Specialist - Abu Dhabi, United Arab Emirates - Talent Pal

    Talent Pal
    Talent Pal Abu Dhabi, United Arab Emirates

    Found in: Talent AE C2 - 3 days ago

    Default job background
    Full time
    Description

    Location: Abu Dhabi –
    Department: Customer Care Specialist


    Overview And Responsibilities
    Responsible for daily customer inquiries from internal and external customers to completion. Performs other duties as assigned.


    Qualifications
    Any business related clerical job skills any business related clerical job skills Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Possess the organizational skills to manage and prioritize a multi-task position. Possess interpersonal skills necessary to successfully interact with clients and Company staff. Must maintain telephone and personal etiquette to effectively deal with clients, vendors, peers and management even under stressful conditions. One year customer service experience in a physician or hospital setting. Knowledge of general office techniques as normally acquired through one year experience in credit and collections preferred.


    Special Skills
    Ability to type and/or key accurately, problem solving, written and oral communication skills. Ability to work in a high stress environment. Ability to collaborate and cooperate with others for the best possible outcomes – promote Teamwork Ability to prioritize and multi task

    Effective verbal, written and customer service skills as it relates to patients and insurance companies. Some knowledge of insurance billing and collections. Knowledge of basic guidelines as it relates to various insurance companies. Must be well organized and detail-oriented.

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