Scholarships Officer - Sharjah, United Arab Emirates - American University of Sharjah

Description

• Attend to all inquiries from students, parents, and staff received by phone, email, walk-in customers and/or online meetings.
• Provide guidance to the students and parents on the requirements/ procedures/ forms required to apply/ maintain a grant/ scholarship.
• Collect, evaluate, analyze and process all grants/ scholarships applications received.
• Review applications for accuracy and truthfulness.
• Counsel students on all matters related to grants/scholarships.
• Input all awards on Banner after checking for accuracy.
• Responsible for issuing all types of letters to students i.e., offer letters, rejection letters, renewal letters, etc.
• Create and maintain files for all students receiving a grant/ scholarship.
• Ensure all office equipment are in working condition.
• Schedule appropriate repairs or maintenance work, etc., if required.
• Liaise with various departments such as supply chain management for processing requests for office supplies, furniture, and office equipment, printing of all leaflets, meal plan vouchers, or any other printing requirements, and coordination with IT for IT-related requirements for online forms.
• Prepare statistical reports and any other reports.
• Assist the students with course and university withdrawals by signing the form and providing guidance.
• Liaise with various departments (such as IT, Finance, Student Affairs etc.) to ensure proper process and protocol is followed & student workers' salaries are charged from the relevant budget.