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    Rooms Controller – Jobs in Abu Dhabi - abu dhabi, United Arab Emirates - Marriott Al Forsan

    Marriott Al Forsan
    Marriott Al Forsan abu dhabi, United Arab Emirates

    6 hours ago

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    Description

    1- Rooms ControllerJob: Full TimeLocation: Abu Dhabi, UAEDescription:
    Assign room according to guest request and preferences whenever possible.
    Pre-register designated guests and prepare key packets.
    Organize and coordinate check-in/pre-registration procedures for arriving groups.
    Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff.
    Confirm reservations and cancellations.
    Review out-of-order rooms daily.
    Ensure rates match market codes and document exceptions.
    Verify and adjust billing for guests.
    File guest paperwork or documentation. Set up/process all guest check-ins/check-outs.
    Activate room keys.
    Secure valid payment.
    Identify any over-commitments.
    Perform duplicate reservation checks; block rooms.
    Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction.
    Receive, record, and relay messages accurately, completely, and legibly.
    #J-18808-Ljbffr

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