- Achieve positive outcomes from Guest queries in a timely and efficient manner
- Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
- Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments
- Demonstrate a high level of customer service at all times
- Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
- Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
- Comply with hotel security, fire regulations and all health and safety legislation
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Follow company brand standards
- Assist other departments, as necessary
Requirements
What are we looking for? Guest Service Officer for Conrad Dubai serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: - Previous experience in a customer-focused industry
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Calm, efficient, and organized with great attention to detail
- Ability to multi-task while maintaining a positive attitude when working with a Guest
- Professional manner with an emphasis on hospitality and guest service
- Ability to work on your own and as part of a team
- Competent level of IT proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: - Previous experience in cash handling
- Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors
- Conflict resolution experience
- Russian/ Arabic/ German or Turkish speaker
What will it be like to work for Conrad Hotels & Resorts? ConradHotels & Resorts combines contemporary design, sophisticated amenities and personalized service. Conrad's guest service is instinctive, discreet and enhanced by innovation to provide exceptional travel experiences all over the world. And, our amazing Team Members are at the heart of it all Source: Hospitality Online -
Officer-loss Prevention
2 days ago
Marriott International, Inc Dubai, United Arab Emirates**No do Cargo** · **Categoria de emprego** Loss Prevention & Security · **Local** The Westin Dubai Mina Seyahi Beach Resort & Marina, Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates VER NO MAPA · **Horário** Full-Time · **Localização remota?** N · **Remanejamento ...
-
Officer-loss Prevention
7 hours ago
Marriott International, Inc Dubai, United Arab Emirates**No do Cargo** · **Categoria de emprego** Loss Prevention & Security · **Local** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates VER NO MAPA · **Horário** Full-Time · **Localização remota?** N · **Remanejamento?** N · **Tipo de cargo ...
-
Officer-loss Prevention
1 week ago
Marriott International, Inc Dubai, United Arab Emirates**No do Cargo** · **Categoria de emprego** Loss Prevention & Security · **Local** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates VER NO MAPA · **Horário** Full-Time · **Localização remota?** N · **Remanejamento?** N · **Tipo de cargo ...
-
Office Administration Officer
1 week ago
ORO24 DEVELOPMENTS LLC Dubai, United Arab EmiratesJob Summary: Responsible for providing administrative support in a well-organized and timely manner, carrying out variety of tasks including but not limited to management of office stock, procurement activities, preparation of reports, documentation, filing and overseeing office ...
-
Back Office Officer
1 week ago
capital Dubai, United Arab EmiratesWe are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of ...
-
IT Officer
3 days ago
Nibras International School Dubai, United Arab Emirates**Description** · **ISP IT Officer Role Profile** · **Purpose of Role** · - To ensure the school ICT infrastructure efficiently and effectively to support learning and the day to day operations of the school. · - To support staff in delivering amazing learning making effective us ...
-
Officer
1 week ago
JUYI restaurant & lounge Dubai, United Arab Emirates**Job Title: Office Officer** · **Company Name: [JUYI restaurant lounge]** · **Location: [paramount hotel dubai in business bay]** · **NOTE: We only need female.** · **About Us**: · [A fine dining Japanese restaurant and lounge.] · **Responsibilities**: · - Manage office operatio ...
-
Officer
5 days ago
IC SOLUTIONS Dubai, United Arab Emirates**_Job Description:_**: · - _Prepare documents and various forms in personnel work_ · - _Take care of various welfare work for employees._ · - _receive-send documents both inside and outside the company_ · - _Contact government and private agencies such as the Social Security Off ...
-
Officer
5 days ago
ZC CONSULTING, UNIPESSOAL LDA Dubai, United Arab EmiratesOfficer**_Job Description:_** · - Daily communication with companies and individuals in business_ · - _ · - Acquisition of new business relationships and advice to customers_ · - _ · - Acquisition and analysis of annual accounts and risk assessment of companies in business_ · - _ ...
-
IT Officer
1 week ago
flora inn hotel Dubai, United Arab EmiratesIT Officer · - _**Exceptional problem-resolution abilities & Strong guest interaction skills**_ · - _**He should be a team player, enthusiastic & self-motivated**_ · **Education & Experience** · - _**Bachelor's Degree /Diploma in Information Technology MCSA/CCNA holder preferred ...
-
IT Officer
1 week ago
Ambassador Education Dubai, United Arab EmiratesWe are looking to recruit an IT Officer for our school. As an IT Officer your role will include key responsibilities such as: · - Monitor the operation and security of all computer hardware and ensure that it is operating properly · - Serve as a primary contact for all servicing ...
-
IT Officer
1 day ago
PRIME LOGISTICS FZCO Dubai, United Arab Emirates**IT OFFICER RESPONSIBILITIES** · - System, Website, Network and IT infrastructure general maintenance · - Manage and monitor all installed systems and infrastructure · - Technical support provision across the company · - Manage, Fix, and monitor CCTV · - Provide support in analy ...
-
Officer
4 days ago
Global Career Heights (GCH) Dubai, United Arab EmiratesUrgently looking for Junior Procurement officer for one of the freight forwarding logistics company. · Exp: 2 years UAE experience in Construction/ Building materials/logistics background is mandatory. · Good Communication skills. · **Salary**: AED5, AED5,500.00 per month ...
-
IT Officer
1 week ago
PRIME LOGISTICS FZCO Dubai, United Arab Emirates**IT OFFICER RESPONSIBILITIES** · - System, Website, Network and IT infrastructure general maintenance · - Manage and monitor all installed systems and infrastructure · - Technical support provision across the company · - Manage, Fix, and monitor CCTV · - Provide support in analy ...
-
Officer
1 week ago
Al Nexzit Consults Dubai, United Arab Emirates**_Job Information_**: · **_ _*** · - _Identify new potential customers in the foreign market;_ · - _Manage foreign customers in their orders via company management;_ · - _Develop estimates;_ · - _Follow the foreign customer throughout the purchase process;_ · - _Customer care an ...
-
Officer
7 hours ago
ZC Consultant Dubai, United Arab Emirates**Officer**: · **_Job Details_**: · - _Provide support to the commercial team in the preparation, management and monitoring of offers._ · - _Manage and track orders, from receipt to dispatch and delivery to the customer, processing the necessary documentation and coordinating int ...
-
IT Officer
1 week ago
Veloche Interiors & Fitout Dubai, United Arab EmiratesWindows server Administrator · Network infrastructure devices and services including LAN/WAN, firewall & security. · Managing Google G suite admin consoles · Microsoft Office 365 · Installing and configuring computer hardware, software, systems, networks, printers and scanners · ...
-
Officer
5 days ago
ZC Consultant Dubai, United Arab Emirates**_Job Details:_**: · **_ _** · *** · - _Answer calls from internal clients and occasionally from suppliers (5%-10% of the time) to follow up on procedures or request information._ · - _Process, maintain, and create merchandise data in inventory, managing merchandise attributes._ ...
-
IT Officer
1 week ago
Wady AlJwhar Dubai, United Arab EmiratesSupport the IT team in maintaining hardware, software, and other systems. · - Assist with troubleshooting issues and provide technical support. · - Organize and maintain IT resources. · - Manage Network (LAN, WLAN & WAN) · - Report Issues to IT Manager · - Bachelor's degree in in ...
-
IT Officer
1 week ago
Canal Central Hotel Dubai, United Arab EmiratesEnsures that all users are provided with the necessary support during their day-to-day activities. · - Responds to guest queries in a friendly and efficient manner. · - Ensure the security of all hotel data in accordance with company standards. · - Ensures Anti-Virus and security ...
Guest Service Officer for - Dubai, United Arab Emirates - Conrad Dubai
Description
A Guest Service Officer for Conrad Dubai provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?
As Guest Service Officer for Conrad Dubai, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Officer for Conrad Dubai truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards: