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    Food Beverage Assistant - Dubai, United Arab Emirates - IHG - INTERCONTINENTAL HOTELS GROUP

    IHG - INTERCONTINENTAL HOTELS GROUP
    IHG - INTERCONTINENTAL HOTELS GROUP Dubai, United Arab Emirates

    Found in: DrJobEN AE A2 - 2 days ago

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    Description
    • Assist in the setup and preparation of the all-day dining area, ensuring cleanliness and organization.
    • Take and serve orders, deliver food and beverages to guests with attention to detail and presentation.
    • Clear and reset tables efficiently, maintaining a clean and welcoming dining environment.
    • Collaborate with the kitchen and other staff to ensure smooth service and guest satisfaction.
    • Handle in-room dining orders, including order processing, packaging, and timely delivery to guest rooms.
    • Provide attentive and courteous service to guests ordering food and beverages for in-room consumption.
    • Coordinate with kitchen staff to ensure accurate and timely preparation of IRD orders.
    • Process payment for in-room dining orders and maintain accurate records.
    • Greet and welcome guests in a friendly manner, addressing inquiries and providing information about menus.
    • Anticipate guest needs and ensure a positive dining experience in both all-day dining and IRD.
    • Manage cash transactions, including processing payments, providing change, and maintaining accurate records.
    • Adhere to cash-handling procedures and always ensure the security of cash.
    • Maintain cleanliness and hygiene standards in all areas, including dining rooms, service stations, and IRD delivery equipment.
    • Adhere to health and safety regulations, including proper food handling and sanitation practices.
    • Collaborate with kitchen staff, servers, and other team members to ensure seamless operations.
    • Communicate effectively with colleagues to coordinate tasks and responsibilities.

    Ideally, you should possess some or all the following qualifications and experience:

    • High school diploma or equivalent.
    • Previous experience in a food and beverage role, preferably in a hotel or restaurant setting.
    • Excellent interpersonal and communication skills.
    • Ability to multitask and work efficiently in a fast-paced environment.
    • Customer-focused with a positive and friendly attitude.
    • Willingness to work flexible hours, including evenings, weekends, and holidays.
    • Ability to work collaboratively with diverse team members.
    • Ability to adapt to different tasks and responsibilities in both all-day dining and IRD.
    • Ability to stand for extended periods and lift/move items as required in a hospitality setting.
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