Jobs
>
Sharjah

    Senior Manager Customer Service - Sharjah, United Arab Emirates - NielsenIQ

    Default job background
    Description

    Collaborate with various internal teams, including Customer Success, Customer Care, Operations, Technical Support, and Product Development, to align efforts, share insights, and drive synergies in customer service delivery.

    Monitor and analyze key performance metrics, identifying trends and opportunities for improvement, and taking corrective action as needed to ensure the consistent achievement of service goals.

    Foster a customer-centric culture within the team, promoting empathy, active listening, and a genuine commitment to customer satisfaction.

    Employ systematic approaches to identify underlying issues affecting performance, service quality, and customer satisfaction.

    Utilize data analytics and qualitative insights to diagnose problems and develop effective solutions.

    Drive a culture of proactive problem-solving, encouraging the team to delve deep into issues, beyond surface-level symptoms.


  • Emirates Secretarial Services

    Customer Service

    1 week ago


    Emirates Secretarial Services Dubai, United Arab Emirates

    بيانات الأعلان: · - اسم الوظيفة :استشاري سعاده المتعاملين · - الجنسية المطلوبة: الامارات · - الراتب :6,000 درهم + عموله · - نظام العمل : اسبوع صباحي +اسبوع مسائي · - المؤهلات المطلوبة : ثانويه عامه وما فوق · - الخبرة:لا تقل عن سنه في مراكز امر · - مدينة الشاغر:دبي · - ساعات العمل ...

  • WTI company

    Customer Service

    4 days ago


    WTI company Sharjah, United Arab Emirates

    Customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. · **Customer Service Representative Responsibilities**: · - Maintaining ...

  • DAMAS MEDICAL CENTER

    Customer Service

    1 week ago


    DAMAS MEDICAL CENTER Sharjah, United Arab Emirates

    **Job description** · **Job brief** · We are looking for a customer-oriented service representative. · **What does a Customer Service Representative do?** · A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, a ...

  • Zahrat Al Ruman Ladies Salon

    Customer Service

    1 hour ago


    Zahrat Al Ruman Ladies Salon Sharjah, United Arab Emirates

    Greeting and welcoming customers in a friendly and professional manner. · - Tending to customer needs, inquiries, and complaints. · - Informing hairdressers and beauticians about customer appointments and requirements. · - Processing bookings and cancellations, and managing appoi ...

  • DAMAS MEDICAL CENTER

    Customer Service

    1 week ago


    DAMAS MEDICAL CENTER Sharjah, United Arab Emirates

    **Customer Service Representative job description** · A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone ca ...

  • TFE

    Customer Service

    1 week ago


    TFE Sharjah, United Arab Emirates

    Customer Service (UAE Nationality) for Engineering Company in Sharjah, minimum one year of experience in the same. · **Salary**: AED6, AED7,000.00 per month · **Experience**: · - customer service: 1 year (preferred) ...

  • Metro Manila Restaurant

    Customer Service

    6 days ago


    Metro Manila Restaurant Sharjah, United Arab Emirates

    We are looking Customer service staff to manage customer queries and complaints for a fast food restaurant. · **Responsibilities**: · - Interact with existing and potential customers through phone, whatsapp, social media (Instagram, Facebook, etc.), working on increasing conversi ...

  • Aram group company

    Customer Service

    1 week ago


    Aram group company Sharjah, United Arab Emirates

    "ONLY LOOKING FEMALE CANDIDATE" · - Real Estate experience is essential - minimum of 2 year. · - Excellent time management skills and ability multi task. · - Competent user of Microsoft Office packages. · - Maintenance of CRM system, including regularly contacting owners to confi ...

  • Aram group company

    Customer Service

    1 week ago


    Aram group company Sharjah, United Arab Emirates

    Real Estate experience is essential - minimum of 1 year. · - Excellent time management skills and ability multi task. · - Competent user of Microsoft Office packages. · - Maintenance of CRM system, including regularly contacting owners to confirm property availability. · - Fluent ...

  • Machi

    Customer Service

    1 hour ago


    Machi Sharjah, United Arab Emirates

    We need good communication skills on handling the Whats app reservation + web site, coordinate the suppliers · **Job Types**: Full-time, Part-time, Temporary · Contract length: 5 months · Part-time hours: 5 per week · **Salary**: AED1, AED2,000.00 per month · **Experience**: · - ...

  • Instant imaging studio

    Customer Service

    1 week ago


    Instant imaging studio Sharjah, United Arab Emirates

    thanks · **Job Types**: Full-time, Contract · **Salary**: AED1, AED1,500.00 per month ...

  • Vape

    Customer Service

    4 days ago


    Vape Sharjah, United Arab Emirates

    Only for lady · **Salary**: Up to AED2,200.00 per month · Expected Start Date: 01/02/2023 ...


  • Talent Pal Dubai, United Arab Emirates

    حول مستشفى جامعة فقيه · يوفر مستشفى جامعة فقيه أفضل النتائج الممكنة لمرضاه من خلال التكنولوجيا الذكية والقوة الأكاديمية. يعتمد المستشفى على نموذج رعاية صحية متكاملة ، ويقدم لك تراثًا يمتد لأكثر من أربعة عقود من الرعاية التي تتميز بها مجموعة Fakeeh Care المشهورة والمقرها في المملك ...


  • KSP Sharjah, United Arab Emirates

    **Position: Customer Service Representative** · **Experience: 3-6 years** · **Qualifications**: · - Bachelor's degree or equivalent experience in relevant field. · - Excellent communication skills, both verbal and written. · - Strong interpersonal skills and the ability to build ...


  • Prime Strategy Consultants Sharjah, United Arab Emirates

    Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting, and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. · - Serves and attracts ...


  • Galaxy Worldwide Shipping LLC Sharjah, United Arab Emirates

    Keeps track of customer correspondence and logs key account information and customer data. · Helps prepare customer service reports by collecting and analyzing customer information · Contributes to team effort by accomplishing related tasks as needed · Pay: AED4, AED5,000.00 per ...


  • AQCA Sharjah, United Arab Emirates

    We are seeking a presentable Arabic and English speaking female, detail-oriented and customer-focused individual to join our team as an Customer Service Executive The individual should have good communication, customer relation and problem solving skills who can executes jobs in ...


  • Mobisoft Telesolutions FZE Sharjah, United Arab Emirates

    Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting, and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. · - Serves and attracts ...


  • Abu Dhabi Islamic Bank Sharjah, United Arab Emirates

    Customer Service Representative · **Role: Customer Service Representative** · **Location**: Sharjah · **Role Purpose**: · To welcome and greet incoming customers and guide the customers to the service points so as to deliver quality service while projecting ADIB's professional im ...


  • DAR AL AMAN MEDICAL CENTER Sharjah, United Arab Emirates

    Providing excellent wait service to ensure satisfaction · - Taking customer orders and delivering food and beverages · - Making menu recommendations, answering questions and sharing additional information with restaurant patrons · - Greet and escort customers to their tables · - ...