-
Customer Service
1 week ago
Emirates Secretarial Services Dubai, United Arab Emiratesبيانات الأعلان: · - اسم الوظيفة :استشاري سعاده المتعاملين · - الجنسية المطلوبة: الامارات · - الراتب :6,000 درهم + عموله · - نظام العمل : اسبوع صباحي +اسبوع مسائي · - المؤهلات المطلوبة : ثانويه عامه وما فوق · - الخبرة:لا تقل عن سنه في مراكز امر · - مدينة الشاغر:دبي · - ساعات العمل ...
-
Customer Service
4 days ago
WTI company Sharjah, United Arab EmiratesCustomer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. · **Customer Service Representative Responsibilities**: · - Maintaining ...
-
Customer Service
1 week ago
DAMAS MEDICAL CENTER Sharjah, United Arab Emirates**Job description** · **Job brief** · We are looking for a customer-oriented service representative. · **What does a Customer Service Representative do?** · A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, a ...
-
Customer Service
1 hour ago
Zahrat Al Ruman Ladies Salon Sharjah, United Arab EmiratesGreeting and welcoming customers in a friendly and professional manner. · - Tending to customer needs, inquiries, and complaints. · - Informing hairdressers and beauticians about customer appointments and requirements. · - Processing bookings and cancellations, and managing appoi ...
-
Customer Service
1 week ago
DAMAS MEDICAL CENTER Sharjah, United Arab Emirates**Customer Service Representative job description** · A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone ca ...
-
Customer Service
1 week ago
TFE Sharjah, United Arab EmiratesCustomer Service (UAE Nationality) for Engineering Company in Sharjah, minimum one year of experience in the same. · **Salary**: AED6, AED7,000.00 per month · **Experience**: · - customer service: 1 year (preferred) ...
-
Customer Service
6 days ago
Metro Manila Restaurant Sharjah, United Arab EmiratesWe are looking Customer service staff to manage customer queries and complaints for a fast food restaurant. · **Responsibilities**: · - Interact with existing and potential customers through phone, whatsapp, social media (Instagram, Facebook, etc.), working on increasing conversi ...
-
Customer Service
1 week ago
Aram group company Sharjah, United Arab Emirates"ONLY LOOKING FEMALE CANDIDATE" · - Real Estate experience is essential - minimum of 2 year. · - Excellent time management skills and ability multi task. · - Competent user of Microsoft Office packages. · - Maintenance of CRM system, including regularly contacting owners to confi ...
-
Customer Service
1 week ago
Aram group company Sharjah, United Arab EmiratesReal Estate experience is essential - minimum of 1 year. · - Excellent time management skills and ability multi task. · - Competent user of Microsoft Office packages. · - Maintenance of CRM system, including regularly contacting owners to confirm property availability. · - Fluent ...
-
Customer Service
1 hour ago
Machi Sharjah, United Arab EmiratesWe need good communication skills on handling the Whats app reservation + web site, coordinate the suppliers · **Job Types**: Full-time, Part-time, Temporary · Contract length: 5 months · Part-time hours: 5 per week · **Salary**: AED1, AED2,000.00 per month · **Experience**: · - ...
-
Customer Service
1 week ago
Instant imaging studio Sharjah, United Arab Emiratesthanks · **Job Types**: Full-time, Contract · **Salary**: AED1, AED1,500.00 per month ...
-
Customer Service
4 days ago
Vape Sharjah, United Arab EmiratesOnly for lady · **Salary**: Up to AED2,200.00 per month · Expected Start Date: 01/02/2023 ...
-
Customer Service Officer
4 days ago
Talent Pal Dubai, United Arab Emiratesحول مستشفى جامعة فقيه · يوفر مستشفى جامعة فقيه أفضل النتائج الممكنة لمرضاه من خلال التكنولوجيا الذكية والقوة الأكاديمية. يعتمد المستشفى على نموذج رعاية صحية متكاملة ، ويقدم لك تراثًا يمتد لأكثر من أربعة عقود من الرعاية التي تتميز بها مجموعة Fakeeh Care المشهورة والمقرها في المملك ...
-
Customer Service Representative
2 days ago
KSP Sharjah, United Arab Emirates**Position: Customer Service Representative** · **Experience: 3-6 years** · **Qualifications**: · - Bachelor's degree or equivalent experience in relevant field. · - Excellent communication skills, both verbal and written. · - Strong interpersonal skills and the ability to build ...
-
Customer Service Representative
1 day ago
Prime Strategy Consultants Sharjah, United Arab EmiratesResolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting, and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. · - Serves and attracts ...
-
Customer Service Executive
3 days ago
Galaxy Worldwide Shipping LLC Sharjah, United Arab EmiratesKeeps track of customer correspondence and logs key account information and customer data. · Helps prepare customer service reports by collecting and analyzing customer information · Contributes to team effort by accomplishing related tasks as needed · Pay: AED4, AED5,000.00 per ...
-
Customer Service Officer
1 week ago
AQCA Sharjah, United Arab EmiratesWe are seeking a presentable Arabic and English speaking female, detail-oriented and customer-focused individual to join our team as an Customer Service Executive The individual should have good communication, customer relation and problem solving skills who can executes jobs in ...
-
Customer Service Representative
5 days ago
Mobisoft Telesolutions FZE Sharjah, United Arab EmiratesResolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting, and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. · - Serves and attracts ...
-
Customer Service Representative
3 days ago
Abu Dhabi Islamic Bank Sharjah, United Arab EmiratesCustomer Service Representative · **Role: Customer Service Representative** · **Location**: Sharjah · **Role Purpose**: · To welcome and greet incoming customers and guide the customers to the service points so as to deliver quality service while projecting ADIB's professional im ...
-
Waitress/customer Service
3 days ago
DAR AL AMAN MEDICAL CENTER Sharjah, United Arab EmiratesProviding excellent wait service to ensure satisfaction · - Taking customer orders and delivering food and beverages · - Making menu recommendations, answering questions and sharing additional information with restaurant patrons · - Greet and escort customers to their tables · - ...
Senior Manager Customer Service - Sharjah, United Arab Emirates - NielsenIQ
Description
Collaborate with various internal teams, including Customer Success, Customer Care, Operations, Technical Support, and Product Development, to align efforts, share insights, and drive synergies in customer service delivery.
Monitor and analyze key performance metrics, identifying trends and opportunities for improvement, and taking corrective action as needed to ensure the consistent achievement of service goals.
Foster a customer-centric culture within the team, promoting empathy, active listening, and a genuine commitment to customer satisfaction.
Employ systematic approaches to identify underlying issues affecting performance, service quality, and customer satisfaction.
Utilize data analytics and qualitative insights to diagnose problems and develop effective solutions.
Drive a culture of proactive problem-solving, encouraging the team to delve deep into issues, beyond surface-level symptoms.