Best professionals offering customer support services in Dubai

Customer Support in Dubai, دبي

Service Overview

Customer support professionals in Dubai, دبي, provide assistance to clients through various communication channels, including phone, email, and live chat. They resolve customer complaints, address queries, and offer solutions to issues related to products or services.

Professional Requirements

To become a customer support professional in Dubai, دبي, one needs to possess excellent communication skills, both written and verbal. They should be able to work in a fast-paced environment, handle multiple tasks simultaneously, and maintain a positive attitude.

Recommended Accreditations and Certifications

Certifications in customer service, such as the Certified Customer Service Representative (CCSR) or the Certified Support Professional (CSP), can be beneficial for a career in customer support. Additionally, proficiency in languages such as Arabic and English can be an asset.

Tips for Choosing the Best Service Provider

When selecting a customer support service provider, consider their experience, reputation, and the quality of their services. Look for providers with a strong track record of delivering excellent customer service and a team of skilled and knowledgeable professionals.

Questions to Ask Professionals

• What experience do you have in customer support?
• How do you handle customer complaints?
• What is your approach to resolving customer issues?
• Can you provide examples of successful customer support projects you have worked on?

Useful References

The International Customer Service Institute (ICSI) and the Customer Service Institute of America (CSIA) are reputable organizations that provide resources and training for customer support professionals.

Average Prices in Dubai, دبي

The average hourly rate for customer support services in Dubai, دبي, ranges from 25 to 50 AED (approximately 6.8 to 13.6 USD) per hour, depending on the provider's experience and the scope of the project.

Requesting a Quote

To request a quote for customer support services, you can contact the provider directly or submit a request through their website. Be prepared to provide information about your project, including the scope, timeline, and budget. The provider will then respond with a customized quote and a proposal outlining their approach and services.

Fees for Customer Support freelancers

The average daily fee for the experienced freelancers is 30 AED.

The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Support in Abu Dhabi is 35 AED while in Sharjah is 25 AED or in Dubai is 30 AED.