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    IT Administrator Temp - Dubai, United Arab Emirates - Nathan & Nathan

    Nathan & Nathan background
    Description
    • Offer timely technical support whilst acting as a link between staff/end users and IT Manager
    • Record various IT requests from staff in our online ticketing system on daily basis
    • Set up hardware, install and configure software and drivers
    • Provide orientation and guidance to users on how to operate new computer equipment
    • Maintain and repair IT equipment (e.g. routers) and/or peripheral devices
    • Maintain records/logs of repairs and fixes and maintenance schedule for future reference
    • Labeling all machines with IT assets and ensure functionality at all times
    • Perform annual maintenance tasks - hardware (dusting) and software cleanup
    • Preparation of IT summary reports on monthly basis / or as per the IT Manager's request
    • Perform regular upgrades to ensure work stations remain updated
    • Troubleshoot work station failures and provide solutions to restore functionality
    • Maintain the Software License and Hardware Asset Registries

    Skills

    Qualifications:

    • Educated to degree level in Information Technology or an equivalent relevant qualification.
    • Minimum of 3 years of experience in a similar role and position.
    • Good command of written and spoken English.
    • Excellent interpersonal and coordination skills.
    • Service-minded, professional, and dedicated approach to IT support.
    • High level of confidentiality in handling sensitive information.
    • A high degree of accuracy in performing IT tasks and maintaining records.
    • Ability to interact successfully with a multicultural workforce at all levels.
    • Strong communication skills to effectively collaborate with team members and end-users.
    • Must be able to work independently with a proactive approach to problem-solving.
    • Familiarity with architectural or design industry processes and software is a plus.
    • Relevant certifications such as CompTIA A+, Microsoft Certified Systems Administrator, or equivalent are advantageous.


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