IT Administrator Temp - Dubai, United Arab Emirates - Nathan & Nathan

Description

• Offer timely technical supportwhilst acting as a link between staff/end users and ITManager
• Record various IT requests from staffin our online ticketing system on dailybasis
• Set up hardware, install and configuresoftware and drivers
• Provide orientation andguidance to users on how to operate new computerequipment
• Maintain and repair IT equipment(e.g. routers) and/or peripheraldevices
• Maintain records/logs of repairs andfixes and maintenance schedule for futurereference
• Labeling all machines with IT assetsand ensure functionality at all times
• Performannual maintenance tasks - hardware (dusting) and softwarecleanup
• Preparation of IT summary reports onmonthly basis / or as per the IT Manager'srequest
• Perform regular upgrades to ensure workstations remain updated
• Troubleshoot workstation failures and provide solutions to restorefunctionality
• Maintain the Software License andHardware Asset Registries

Skills

Qualifications:

• Educated to degreelevel in Information Technology or an equivalent relevantqualification.
• Minimumof 3 years of experience in a similar role andposition.
• Goodcommand of written and spokenEnglish.
• Excellent interpersonaland coordination skills.
• Service-minded,professional, and dedicated approach to ITsupport.
• High level of confidentiality inhandling sensitive information.
• A high degreeof accuracy in performing IT tasks and maintainingrecords.
• Ability to interact successfully witha multicultural workforce at all levels.
• Strongcommunication skills to effectively collaborate with team membersand end-users.
• Must be able to workindependently with a proactive approach toproblem-solving.
• Familiarity with architecturalor design industry processes and software is aplus.
• Relevant certificationssuch as CompTIA A+, Microsoft Certified Systems Administrator, orequivalent areadvantageous.