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    Manager- Liabilities - Dubai, United Arab Emirates - Tanfeeth Dubai

    Tanfeeth Dubai
    Tanfeeth Dubai Dubai, United Arab Emirates

    Found in: Talent AE A C2 - 21 hours ago

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    Description
    • Ensure end-to-end productmanagement and work closely with stakeholders to meet definedobjectives
    • Ensure allproduct/policies/pricing/soc are updated and in line with CBUAEguidelines
    • Support in period rate reviews asper the market trends, drive the approvals andimplementation
    • Implement digitization forbetter product offering and customerservice
    • System enhancement and productreengineering
    • ProductOperations

    Supportproduct managementby:

    • Monthly andquarterly activity to monitor and review accruals andreversals
    • Support account and deposit openingas well as closure related queries.
    • Addresscomplaints/queries in a timely manner and fixissues
    • Liaise with marketing, operations, CLM,CX, CCO teams to development customer reach-out throughSMS/email/calls/digital sales/social media updatesetc.
    • Conduct comprehensive market andcompetitor analysis
    • Develop suitable trainingfor staff to ensure proper knowledge
    • Addresscustomer requests, queries and complaints around the product andtransaction services
    • Compliance andAudit
    • Ensure Liabilities products andtransaction banking services are CPR compliant and are satisfactoryupon internal as well as external audit
    • Ensureproducts are always compliant and have satisfactory auditrating
    • Manage issue/concerns and liaise withstakeholders to provide solution and close auditfindings
    • Manage CBUAE Reporting and FinancialInclusion plan and perform internal periodicreview

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