- You will play an integralrole in providing a positive and memorable experience for all ourspa visitors and hotel guests
- Provide essentialsupport to the Spa and Wellness facility working closely with itsdepartment head and spa team (and other departmentscollaboratively) to ensure a seamlessly smooth running of itsoperations and beyond
- Act as a role model tojunior low level spa therapists, mentoring and training newstarters and existing Legends while supporting the Director of Spaat all times as well as attending leadership meetings in herabsence, delegating where and when necessary, with competency andconfidence
- Perform a wide range of luxury spaand beauty treatments and services (including facials manual andtechnology driven, massage modalities, body treatments, manicureand pedicure services as well as light make upapplication)
- Be knowledgeable on all treatmentsand programs offered, retail items sold and products used tosupport the services and guest needs and be able to utilize as perexpected standards
- You'll alsoeffectively oversee and support the Spa Reception team, operate andmanage the spa booking system scheduling appointments andexperiences while controlling therapist activity, check ins andouts, transactions, stock inventory, reports and guest records, aswell as all other expectations relevant to the ultimate guest spajourney
- Closely monitor KPIs and providestatistical reports to the Director of Spa whenneeded
- Participate in promotional events andspa demonstrations (and any other)
- Controlstock inventory for all serviced products, consumables and retailproducts, maintaining the spa managementsystem
- Participate in achieving individual anddepartmental targets optimizing revenue in the upselling of spaservices and retail products by offering relevant recommendationsto our guests, confidently
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Senior Spa Therapist - Dubai, United Arab Emirates - The Lana, Dubai - Dorchester Collection
Description
As Senior Spa Therapist at The Lana Dubai,here are just some of the great benefits you willreceive: