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Support Officer
Found in: DrJobEN AE A2 - 5 days ago
IIQAFGROUP Dubai, United Arab EmiratesProvide administrative support to the IIQAF team, including managing calendars, scheduling meetings, and handling correspondence. · Coordinate logistics for IIQAF events, workshops, and training programs. · Create and maintain databases, spreadsheets, and other documents · Respon ...
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Support Officer
Found in: Talent AE A C2 - 5 days ago
IIQAFGROUP Dubai, United Arab EmiratesResponsibilities · Handle client inquiries and providetimely and accurate responses · Assist clientswith technical issues and troubleshootproblems · Collaborate with cross-functionalteams to resolve client issues · Maintain a highlevel of product knowledge to effectively assistcl ...
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Support Officer
Found in: DrJobEN AE A2 - 5 days ago
IIQAFGROUP Dubai, United Arab EmiratesResponsibilities · Handle client inquiries and provide timely and accurate responses · Assist clients with technical issues and troubleshoot problems · Collaborate with cross-functional teams to resolve client issues · Maintain a high level of product knowledge to effectively ass ...
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Support Officer
Found in: DrJobEN AE A2 - 2 days ago
IIQAF GROUP Dubai, United Arab EmiratesWork closely and collaboratively with the manager and staff as required. · Provide technical support to the staff of the IIQAF. · Maintain regular communication with the manager and staff. · Develops code for customization of the software to meet the individual requirements of th ...
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Support Officer
Found in: DrJobEN AE A2 - 5 days ago
raqmiyat dubai Dubai, United Arab EmiratesBachelor's degree in computer engineering, computer science or related field. · Basic Certificate in IT Management (V3) · SCCM/Citrix (optional) · MCSE or CCNA certifications preferred · (3-5) years of experience in a related field. · Knowledge of Windows Exchange Server, Active ...
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Support Officer
Found in: Talent AE A C2 - 3 days ago
IIQAF GROUP Dubai, United Arab EmiratesWork closely and collaborativelywith the manager and staff as required. · Providetechnical support to the staff of theIIQAF. · Maintain regular communication with themanager and staff. · Develops code forcustomization of the software to meet the individual requirementsof the IIQA ...
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Support Officer
Found in: Talent AE A C2 - 5 days ago
raqmiyat dubai Dubai, United Arab EmiratesBachelor's degree in computerengineering, computer science or related field. · BasicCertificate in IT Management (V3) · SCCM/Citrix(optional) · MCSE or CCNA certificationspreferred · (3-5) years of experience in a relatedfield. · Knowledge of Windows Exchange Server, ActiveDirect ...
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Support Officer
Found in: Talent AE A C2 - 6 days ago
raqmiyat dubai Dubai, United Arab EmiratesBachelor's degree in Computer Scienceor related field. · Professional certifications such asITIL. · 1+ year experience providing technical support in ahealthcare environment · Experience with health informationsystems, such as EMR systems, patient portals, and medical imagingsyst ...
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IT Support Officer
Found in: Talent AE 2A C2 - 6 days ago
Charterhouse Dubai, United Arab EmiratesConsulting with IT managers and other departments as required.Providing IT assistance to staff and customers.Training end-users on hardware functionality and software programs.Resolving logged errors in a timely manner.Monitoring hardware, software, and system performance metrics ...
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ICT Support Officer
Found in: Talent AE A C2 - 3 days ago
Robert Walters Dubai, United Arab EmiratesIf you want to succeed in yourapplication, you will possess: · 3 years' or more ofexperience in technical help-desk support · Anability to interact with key seniorstakeholders · School or education basedexperience · Experience in Windows and Mac OSenvironments · Extensive knowled ...
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ICT Support Officer
Found in: DrJobEN AE A2 - 3 days ago
Robert Walters Dubai, United Arab EmiratesIf you want to succeed in your application, you will possess: · 3 years' or more of experience in technical help-desk support · An ability to interact with key senior stakeholders · School or education based experience · Experience in Windows and Mac OS environments · Extensive k ...
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Product Support Officer
Found in: Talent AE 2A C2 - 6 days ago
Tanfeeth Dubai Dubai, United Arab EmiratesProduct Management: Responsible for the Investment distribution business in CWM according to bank's strategy across all channelsProject Management: Launching and managing new initiatives, including onboarding new products, developing new sales channels.Unit and staff Development: ...
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Product Support Officer
Found in: DrJobEN AE A2 - 17 hours ago
Emirates Islamic Dubai, United Arab EmiratesThe Job holder is primarily responsible for implementing the Compliance requirement of checks and controls on transactions for Wealth Management Products - Structured Products, Sukuks, Equities, Funds, Saving Plans etc., · The job holder will be interacting mainly with the High N ...
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Product Support Officer
Found in: Talent AE A C2 - 21 hours ago
Emirates Islamic Dubai, United Arab EmiratesThe Job holder is primarilyresponsible for implementing the Compliance requirement of checksand controls on transactions for Wealth Management Products -Structured Products, Sukuks, Equities, Funds, Saving Plansetc., · The job holder will be interacting mainlywith the High Net Wo ...
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Client Support Officer
Found in: Talent AE 2A C2 - 6 days ago
Hays Recruiting Experts Worldwide Dubai, United Arab EmiratesThe job posting is outdated and position may be filled · Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving custome ...
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Officer- Customer Support
Found in: Talent AE C2 - 2 days ago
First Abu Dhabi Bank (FAB) Dubai, United Arab Emirates Full timeFirst Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We're in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. ...
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Officer- Customer Support
Found in: Talent AE C2 - 2 days ago
First Abu Dhabi Bank Dubai, United Arab Emirates Full timeJob Description · Generic Accountability: · Credit analysis, onboarding and monitoring support for acquisition and management of Liabilities & assets customer portfolio for assigned Relationship Managers. · Maintain accuracy on financial spreading and quality analysis and turna ...
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Customer Support – Commercial Officer
Found in: Talent AE 2A C2 - 6 days ago
Etisalat Dubai Dubai, United Arab EmiratesThe job posting is outdated and position may be filled · Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standar ...
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Product Support Officer Jobs In Sharjah
Found in: Talent AE 2A C2 - 6 days ago
Emirates Islamic Sharjah, United Arab EmiratesProduct Support Officer Jobs In Sharjah | Emirates IslamicApply AlsoSales Manager Jobs In Abu Dhabi | TanfeethThe position will be responsible for managing the investments distribution business of the Bank for select investment products. This involves onboarding investment produc ...
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Senior Middle Office Product Control Specalist
Found in: One Red Cent EUR eFC C2 - 5 days ago
Venture Search Dubai, United Arab Emirates Full timeValidation of Prices & Curves · • Conduct daily validation of forward curves and settled prices within the trading system against external assessments to maintain valuation integrity. Understand price volatilities and consensus methodology to assess the reasonableness of our pric ...
Support Officer - Dubai, United Arab Emirates - raqmiyat dubai
Description
Bachelor's degree in Computer Science or related field.Professional certifications such as ITIL.
1+ year experience providing technical support in a healthcare environment
Experience with health information systems, such as EMR systems, patient portals, and medical imaging systems
Knowledge of MS products (from a user perspective)
Strong customer service skills, both verbal and written, and work ethic
Accuracy of data entry
Previous experience in a service center or call center is preferred
Good reading and writing skills in Arabic and English
Experience in troubleshooting office and network environments
Experience with Active Directory, Exchange, and remote desktop management tools
Experience with quality management tools and call recording software
Experience using IT service management tools to record, manage and resolve incidents and service requests.
Knowledge of call center operations
ITIL Expert certification or relevant experience in service desk operations.
Excellent analytical and problem-solving skills to enable effective identification and resolution of relevant IT issues
Strong understanding of ITIL Service Management
Good knowledge of Microsoft Office products
Strong analytical skills.
Proven ability to direct and implement service desk support processes and technologies.
Proven planning and time management skills
Ability to work under pressure and adapt to changing scenarios while meeting management expectations