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    Support Officer - Dubai, United Arab Emirates - raqmiyat dubai

    raqmiyat  dubai
    raqmiyat dubai Dubai, United Arab Emirates

    Found in: DrJobEN AE A2 - 6 days ago

    Default job background
    Description
    Bachelor's degree in computer engineering, computer science or related field.
    Basic Certificate in IT Management (V3)
    SCCM/Citrix (optional)
    MCSE or CCNA certifications preferred
    (3-5) years of experience in a related field.
    Knowledge of Windows Exchange Server, Active Directory
    Knowledge in Microsoft Exchange Server 2010 user administration
    Knowledge in Windows 7/8/10 and MAC operating systems
    Knowledge in mobile device management and troubleshooting experience beneficial

    Knowledge of security solutions:
    anti-virus software, anti-spam software, anti-malware software

    Networking knowledge:
    TCP/IP, wireless networking , Domain Name System, and Dynamic Host Configuration Protocol
    Accurate analytical and organizational skills with proven ability to multi-task
    Strong interpersonal communication skills and excellent written and verbal documentation skills.
    Knowledge in Citrix/VPN/SCCM tools
    Good understanding of MS Windows 7 and other Microsoft client operating systems
    Knowledge and concept of networking basics.
    Ability to manage user expectations and maintain user satisfaction.
    Excellent team worker.
    Professional (reading, writing, speaking) in English and Arabic communication.

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