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Support Manager
Found in: Talent AE A C2 - 1 day ago
Innovations Group UAE Dubai, United Arab EmiratesWork with the acquisition team to support theproduct, portfolio and collaboration teams in designing anddelivering customer proposals to increase card acquisitionvolume · Support in designing appropriate product campaignsbased on customer needs, and designing and implementing tec ...
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Support Manager
Found in: Talent AE A C2 - 5 days ago
Crossover Dubai, United Arab Emirates· Who are WebBeds? · WebBeds is the fastest growing and most significantaccommodation supplier to the travel We are a global companyoffering ground services (hotels, transfers, tours, activities) totravel Our products help our partners and customers to createamazing Travel · Ou ...
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Commercial Support Manager
Found in: DrJobEN AE A2 - 5 days ago
Sunbulah Group Dubai, United Arab EmiratesLead and manage a team of service staff to provide first-level support to customer facing staff, taking responsibility for CIBG customer maintenance and merchant account opening requests in line with SLAs and agreed standards in order to achieve customer experience objectives · R ...
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Business Support Manager
Found in: DrJobEN AE A2 - 6 days ago
Insight Global Dubai, United Arab EmiratesRequired Skills · Bachelor's degree · 3+ years experience with content creation (not social media) – one pagers, training decks, PowerPoints, etc · 3+ years bank experience, project management, business support or other data control environment · Advanced knowledge of Microsoft s ...
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Marketing Support Manager
Found in: DrJobEN AE A2 - 6 days ago
Quadcode Dubai, United Arab EmiratesCoordinate the implementation of marketing campaigns; · Responsible for social media support; · Social media boost; · Make posts and support cooperation with influencers; · Requirements · Experience in using social media management platforms; · Proficiency in English language, Po ...
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Manager Business Support
Found in: Talent AE C2 - 4 days ago
ADCB Abu Dhabi Commercial Bank Dubai, United Arab Emirates Full time· Job Purpose · To lead and manage a team of Service Officers to provide first level support to customer facing employees, take ownership of CIBG customer maintenance requests and commercial account opening in line with the agreed SLAs and standards in order to achieve customer ...
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Business Support Manager
Found in: Talent AE A C2 - 6 days ago
Insight Global Dubai, United Arab EmiratesRequiredSkills · Bachelor'sdegree · 3+ years experience with contentcreation (not social media) – one pagers, training decks,PowerPoints, etc · 3+ years bank experience,project management, business support or other data controlenvironment · Advanced knowledge of Microsoftsoftware ...
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Sales Support Manager
Found in: Talent AE C2 - 4 days ago
Emirates Dubai, United Arab Emirates Full timeJob Purpose · At Emirates, we believe in connecting the world, to and through, our global hub in Dubai and in constantly innovating to ensure our customers 'Fly Better'. · About the role · Exercise operational/administrative control on UAE DXB Sales Team to develop Emirates busin ...
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Client Support Manager
Found in: DrJobEN AE A2 - 13 hours ago
Robert Walters Dubai, United Arab EmiratesSupport RMs in providing and advancing excellent service to clients to achieve client retention. · Partner with Client & Business Support in Head Office ensuring timely transaction processing and service delivery of clients' requirements. · Understand client requirements and assi ...
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Regional Support Manager
Found in: DrJobEN AE A2 - 4 days ago
Crossover Dubai, United Arab EmiratesPosition Name: PLM Consultant · Responsibilities: · In the role as PLM Business Consultant, you will anchor the engagement of development of the Scrum teams · You will be pivotal to problem definition and facilitating discovery of the overall solution and guide teams on overall s ...
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Client Support Manager
Found in: Talent AE A C2 - 4 hours ago
Robert Walters Dubai, United Arab EmiratesSupport RMs in providing andadvancing excellent service to clients to achieve clientretention. · Partner with Client &Business Support in Head Office ensuring timely transactionprocessing and service delivery of clients'requirements. · Understand client requirementsand assist RMs ...
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Regional Support Manager
Found in: Talent AE A C2 - 4 days ago
Crossover Dubai, United Arab EmiratesPosition Name: PLMConsultant · Responsibilities: · In therole as PLM Business Consultant, you will anchor the engagement ofdevelopment of the Scrumteams · You will be pivotalto problem definition and facilitating discovery of the overallsolution and guide teams on overall solutio ...
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Business Support Manager – Logistics
Found in: Talent AE C2 - 4 days ago
Maersk Dubai, United Arab Emirates Full timeJob Title: Project Manager - IMEA Logistics & Services (L&S) · Purpose of the Role: · As an integral member of the IMEA L&S Product core leadership team, the Project Manager plays a pivotal role in supporting the Regional Head of L&S. The primary responsibilities include busine ...
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Integrated Logistics Support Project Manager
Found in: DrJobEN AE A2 - 2 days ago
HALCON Dubai, United Arab EmiratesMinimum : Bachelor's degree in engineering (mechanical/electrical/ industrial), or equivalent combination of education and experience · Minimum : 10 years' of experience in Logistics Support Analysis with minimum 5 years in military projects · Preferred: 6+ years' experience as a ...
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Integrated Logistics Support Project Manager
Found in: Talent AE A C2 - 3 days ago
HALCON Dubai, United Arab EmiratesMinimum : Bachelor'sdegree in engineering (mechanical/electrical/ industrial), orequivalent combination of education andexperience · Minimum : 10 years' ofexperience in Logistics Support Analysis with minimum 5 years inmilitary projects · Preferred: 6+years' experience as a progr ...
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Intern - Project and Service Management Support
Found in: Talent AE C2 - 4 days ago
Giesecke+Devrient Dubai, United Arab EmiratesScope and Purpose: · Support in Project & Service Management · Key Result Areas & Responsibilities: · Organizing Task Backlogs, Use Cases and User Stories · Prioritizing Events, Requests and Incidents · Duties: · Actively Supporting Pre-Sales and Operation Teams · Support ...
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Application Support Specialist Wealth Management
Found in: Talent AE A C2 - 4 days ago
Dicetek LLC Dubai, United Arab EmiratesUrgentCare Facilities near Rocky Mount, NC seeking Physician Assistant orNurse Practitioner for Locums or Perm Must have North Carolina · JETTMedical Staffing is a Physician Assistant owned medical staffingagency focusing on Advanced Practice Providers for Permanent andLocum Plac ...
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Sales Support/Order Management Intern
Found in: beBee S2 AE - 4 days ago
Pirelli DUBAI, United Arab Emirates6 to 12 months INTERNSHIP program for fresh graduates/graduating students/with 0 to <1 year work experience · We are currently seeking a motivated individual for the position of Support/Order Management Intern at our office in Dubai. The following tasks will be assigned to the Su ...
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Customer Support Manager Jobs 2023
Found in: Talent AE 2 S2 - 2 days ago
Emirates Group Dubai, United Arab EmiratesCategory / Sector: · Overseas Newspaper: Other Jobs Education: Bachelor | Master Vacancy Location: Dubai Organization: Emirates Group Job Industry: Management Jobs Job Type: Contractor Job Experience: 08 Years ...
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Oracle Fusion Property Management Support Specialist
Found in: DrJobEN AE A2 - 3 days ago
Staff Gate Dubai, United Arab Emirates-System Support and Maintenance: · Provide first-line support for Oracle Fusion Property Management system issues. · Monitor system performance, conduct regular health checks, and perform routine maintenance activities. · -Issue Resolution: · Troubleshoot and resolve technical an ...
Commercial Support Manager - Dubai, United Arab Emirates - Sunbulah Group
Description
Lead and manage a team of service staff toprovide first-level support to customer facing staff, takingresponsibility for CIBG customer maintenance and merchant accountopening requests in line with SLAs and agreed standards in order toachieve customer experienceobjectivesResponsibilities
Customer experiencemanagement
Supervise and manage customer maintenancerequests, support customer inquiries/complaints, communicateservice metrics, monitor and analyze results and implement changes,and conduct periodic checks in order to meet/exceed customerexpectations and service standards and achieve quarterlyimprovement in NPS scores
Ensure all RM sites areadequately covered by the support team, based on workload andrequirements from the front-end team to ensure SLAs, response timesand service standards are met
Financial analysis andcredit evaluation
Supervise and manage the team thatsupports RMs in gathering the required information anddocumentation in order to analyze clients' financialhealth and needs as well as their industries/markets on a regularbasis
Under the supervision of Review Managers, supporttechnical operations in the system during the credit process (ex:raising memos and completing reviews) to ensure response times andother service metrics are met in line with valid SOPs andpolicies
Sales support
Use available data toeducate customers about access options and identify cross-sellingopportunities in order to deepen customer relationships and supportsales revenue generation for the bank
Educating customerson the use of applications and digital channels, in line with thebank's strategy and objectives in order to increase theiruse.