- 10+years of experience in implementing large UC & CC platformsin enterprise accounts spread across multiple Geos and having 1000+users
- Deep knowledge and experience in Avaya& Genesys both on-prem/hybrid & cloud andtransitioning between them
- Comprehensiveknowledge of technologies found commonly in a Contact Centerenvironment including DBs, Cloud Hosting, Microsoft OS both Clientand Server, Microsoft Office, Web based Application/Interfaces andhow they integrate with the coreplatform
- Working knowledge of adjunct solutionslike SBC, WFM, Loggers, RPAs, Collaboration, Hosting, Monitoring& AV devices.
- Customer Facing abilitiesto explain to end-user in non-technical language and connect withbusiness objectives.
- Certifications &Training from relevant OEMs
- Manage Supportfunction independently with ticket management, tracking &documentation.
- Strong learning &self-education skills with support from partners, vendors andOEMs
- Strong analytical, reasoning andorganizational and project task management skills with exceptionalattention to detail and follow through, including properdocumentation along with good communication & timemanagement skills
-
Data AI Delivery Lead
Found in: Talent AE A C2 - 5 days ago
Accenture Middle East Dubai, United Arab EmiratesDearCandidate, · Weare looking for a Dynamic Candidate with good CommunicationSkills · RolesandResponsibilities · Greetingand welcoming passengers, and responding to · Checking in · Making · Selling airline · Stocking aircraft with · Cleaning aircraft after · Assisting disabled p ...
-
Data AI Delivery Lead
Found in: DrJobEN AE A2 - 5 days ago
Accenture Middle East Dubai, United Arab EmiratesDear Candidate, · We are looking for a Dynamic Candidate with good Communication Skills · Roles and Responsibilities · Greeting and welcoming passengers, and responding to · Checking in · Making · Selling airline · Stocking aircraft with · Cleaning aircraft after · Assistin ...
-
Agile Delivery Lead-UAE National
Found in: DrJobEN AE A2 - 2 days ago
The Emirates Group ME Dubai, United Arab EmiratesSchedule user stories from the technical product backlog to the Sprint plan, focusing on regular and timely delivery of business value initiatives, facilitates agile ceremonies, e.g. product backlog refinement, sprint planning, daily stand-ups, sprint reviews, retrospectives. · M ...
-
Agile Delivery Lead-UAE National
Found in: Talent AE A C2 - 2 days ago
The Emirates Group ME Dubai, United Arab EmiratesSchedule user stories from thetechnical product backlog to the Sprint plan, focusing on regularand timely delivery of business value initiatives, facilitatesagile ceremonies, e.g. product backlog refinement, sprint planning,daily stand-ups, sprint reviews,retrospectives. · Manage ...
-
It Site Infrastructure Delivery Lead Expert
Found in: Talent AE A C2 - 4 days ago
Buzzon Dubai, United Arab EmiratesWe are Hiring for ThesePositions for Mumbai - Dehradun - ChandigarhAirport · CabinCrew · Air-ticketingExecutive · ReservationExecutive · Passport CheckingStaff · Baggage/Security · GuestRelationship Executive · CustomerServiceAssociate · Minimumage: 18 years | Maximum age: 25year ...
-
It Site Infrastructure Delivery Lead Expert
Found in: DrJobEN AE A2 - 4 days ago
Buzzon Dubai, United Arab EmiratesWe are Hiring for These Positions for Mumbai - Dehradun - Chandigarh Airport · Cabin Crew · Air-ticketing Executive · Reservation Executive · Passport Checking Staff · Baggage/Security · Guest Relationship Executive · Customer Service Associate · Minimum age: 18 years | Maximum a ...
-
NIHR Research Delivery Network National Setting Lead
Found in: Talent AE C2 - 2 days ago
University of Leeds Dubai, United Arab Emirates Part time· NIHR Research Delivery Network National Setting Lead (Secondment) · Do you want to work for an outstanding organisation at the forefront of Health and Care research delivery? · The University of Leeds has been chosen by the Department of Health and Social Care to lead the Nat ...
-
BIM Lead Integrated Design Delivery
Found in: DrJobEN AE A2 - 4 days ago
wsp Sharjah, United Arab EmiratesEnsure proper BIM scope delivery through monitoring project progress and teams performance to deliver the project on time while maintaining the cost and quality parameters to meet Appointing Party's objectives and requirements. · Manage and coordinate the overall deployment of a ...
-
BIM Lead Integrated Design Delivery
Found in: DrJobEN AE A2 - 6 days ago
wsp Sharjah, United Arab EmiratesEnsure proper BIM scope delivery through monitoring project progress and teams performance to deliver the project on time while maintaining the cost and quality parameters to meet Appointing Party's objectives and requirements. · Manage and coordinate the overall deployment of a ...
-
BIM Lead Integrated Design Delivery
Found in: Talent AE A C2 - 4 days ago
wsp Sharjah, United Arab EmiratesEnsure proper BIM scope deliverythrough monitoring project progress and teams performance todeliver the project on time while maintaining the cost and qualityparameters to meet Appointing Party's objectives andrequirements. · Manage and coordinate the overalldeployment of a BIM b ...
-
Assistant Buyer-Household
Found in: DrJobEN AE A2 - 1 day ago
LANDMARK Group Dubai, United Arab EmiratesEste es un puesto de trabajo remoto. · MISIÓN DEL PUESTO: Administrar la relación entre BIS y el cliente final · de la Empresa, desde el punto de vista de los servicios de BIS, manteniendo · un alto nivel de satisfacción del cliente. Dar consultoría de tecnología y negocio, · ...
-
Director / Senior Manager – People Consulting (Banking Sector)
Found in: One Red Cent EUR eFC C2 - 2 days ago
Tandem Search Dubai, United Arab Emirates Full timeCompany Overview · Join one of the world's largest and leading professional services firms. The human capital consulting team understands that combining people and technology can change the fabric of an organization. Their professionals utilize the latest technology, research, an ...
-
Assistant Buyer-Household
Found in: Talent AE A C2 - 21 hours ago
LANDMARK Group Dubai, United Arab EmiratesEste es un puesto de trabajo remoto. · MISIÓN DEL PUESTO:Administrar la relación entre BIS y el cliente final · de la Empresa, desde el puntode vista de los servicios de BIS, manteniendo · un alto nivel de satisfaccióndel cliente. Dar consultoría de tecnología ynegocio, · para ...
-
Regional Talent Acquisition Manager
Found in: Appcast US A2 ECP - 3 days ago
Johnson Controls International Dubai, United Arab Emirates Full timeHiring the best talent is critical to enabling our continued growth and success. We're a forward-thinking team, leveraging strong relationships and data. We are positioned to make a dramatic impact on the culture at Johnson Controls by focusing on delivering high quality hires in ...
-
Senior Business Analyst
Found in: Talent AE 2A C2 - 1 day ago
ARENGY Dubai, United Arab EmiratesARENGY is a Digital and Cybersecurity Consulting Company operating in the Middle East from Dubai. Our customers are the most successful industry leaders executing projects around the globe. We are partnering with one of the leading Banking & Insurance Company in Dubai. We are loo ...
-
Purchasing Manager
Found in: Talent DE C2 - 2 days ago
Edition Hotels Dubai, United Arab Emirates Full timeJOB SUMMARY · Responsible for following established procedures in ordering, receiving, storing, distributing and payment of items. Formulates an approved vendors list encompassing all categories. CANDIDATE PROFILE Education and Experience 4-year bachelor's degree in Finance and A ...
-
Network & Security Engineer
Found in: Talent AE 2A C2 - 1 day ago
ARENGY Dubai, United Arab EmiratesARENGY is a Digital and Cybersecurity Consulting Company operating in the Middle East from Dubai. Our customers are the most successful industry leaders executing projects around the globe. We are partnering with one of the leading Banking & Insurance Company in Dubai. We are loo ...
-
Senior Buyer
Found in: DrJobEN AE A2 - 6 days ago
Wood Dubai, United Arab EmiratesAbout the job · Job Description · Understanding the Client's head contract requirements including Wood responsibilities and knowledge of how these are integrated into project supply chain strategies, procedures, and Terms & Conditions. Familiar with basic commercial conditions of ...
-
PMO Director
Found in: DrJobEN AE A2 - 5 days ago
MACE Group Dubai, United Arab EmiratesLeadership of the overall delivery of strategy, objectives & all projects for the CoE for PMO & Planning in the Consult business, in line with overall Mace strategy and priorities. · Establishes, cultivates & grows the PMO & Planning CoE increasing capabilities, expertise & capa ...
-
Head MENA External Fulfilment Prime
Found in: DrJobEN AE A2 - 4 days ago
Amazon Dubai, United Arab EmiratesKey job responsibilities · Lead Amazon MENA 3P Marketplace team for all External fulfilment Prime channels' (Seller Flex and Easy Ship Prime) along with leading product, speed and Profitability. · Operate as single-threaded leader coordinating the strategy, implementation and ...
Service Delivery Lead - Dubai, United Arab Emirates - Black Box
Description
Roles &Responsibilities :