- Ensure brand standards, policies andprocedures are adhered to at all times.
- Befamiliar with all hotel facilities, hours of operation and currentpromotions.
- Assist the guests with theirluggage, when arriving or departing from thehotel.
- Assist the guests withloading/offloading form the vehicle.
- Beknowledgeable of all traffic regulations and abide by them at alltimes.
- Maintain an alert position in theentrance and welcome guests to the hotel.
- Makesure to arrange traffic flow at the entrance of thehotel.
- Be familiar with local area services,offices, attractions, restaurants, etc.
- Able toprovide directions to various destinations within thecity.
- Manage the valet drivers and make surethat they are properly groomed, well presented and adhering to TheFirst Collection standards.
- Be fully aware ofall safety and emergency procedures and report any incidentsimmediately.
- Review Front Office logs, TraceFile and transport requirements for Guest Shuttle services andLimousine company.
- At least 1 year experience in a 4/5star Hotel/Resort in Front Office.
- Excellentcommunications skills, both written andverbal.
- Required language(s) fluent English,Arabic and French are preferred.
- Team playerwith excellent planning and organizingskills.
- Able to work flexible working hourswith rotating shifts.
- Pleasant personality withgood problem-solving skills.
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Doorman
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Swissôtel Al Maqam Makkah Dubai, United Arab EmiratesOpens the main door of the hoteland ensures that all guests are greeted on arrival &departure of the hotel and escorting each individual to the rightdirection. · Ensure the prompt and efficienthandling off all guest luggages on arrival, during stay, departureand the luggage store ...
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Doorman - Dubai, United Arab Emirates - the first group dubai
Description
JobSummary
The Doorman isresponsible for creating a welcoming and safe environment forguests and visitors entering the hotel. They are the first point ofcontact for guests and are responsible for greeting them withwarmth and hospitality. The Doorman also ensures that the hotelentrance and surrounding areas are kept clean andsecure.
KeyResponsibilities
Requirements