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Dubai

    Concierge employee - Dubai, United Arab Emirates - Buzzon

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    Description

    Key Responsibilities:
    Greet and welcome guests in a friendly and professional manner
    Assist guests with check-in and check-out processes
    Provide information about local attractions, restaurants, and services
    Make reservations and arrange transportation for guests
    Handle guest inquiries and requests promptly and courteously
    Maintain a neat and organized lobby area
    Coordinate with other departments to ensure guest satisfaction
    Handle and resolve guest issues or complaints
    Keep updated on events and activities in the local area
    Provide general administrative support as needed

    Requirements:
    Previous experience as a Concierge or in a customer service role is preferred
    Excellent communication and interpersonal skills
    Knowledge of local attractions and services
    Ability to multitask and work in a fast-paced environment
    Positive and professional attitude
    Basic computer skills
    High school diploma or equivalent

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