- Monitorsincident tracking system for incident work orders assigned to Depotqueue.
- Provide status updates to customers asrequested for all open incidents.
- Accuratelyupdates incident tickets to reflect process progression andcloses/reassigns incident tickets uponcompletion.
- Builds, configures, and images allreplacement Store back office, network related, and point of salehardware.
- Accurately ships all outgoinghardware and keeps up to date package shippinglogs.
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Entry Level IT Specialist
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Insight Global Dubai, United Arab EmiratesAdditional responsibilities are shown below: · Monitors incident tracking system for incident work orders assigned to Depot queue. · Provide status updates to customers as requested for all open incidents. · Accurately updates incident tickets to reflect process progression and c ...
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Entry Level IT Specialist - Dubai, United Arab Emirates - Insight Global
Description
Additional responsibilities areshown below: