- Lead recruitment for outsourced roles across different sectors.
- Build and maintain partnerships with international recruitment agencies and workforce suppliers.
- Source candidates from countries such as India, Nepal, Bangladesh, Philippines, and African nations based on client requirements.
- Ensure timely onboarding and mobilization of staff with proper documentation and visa processing.
- Oversee day-to-day operations and workforce management across client sites.
- Ensure optimal deployment and performance tracking of outsourced staff.
- Monitor service-level agreements (SLAs), attendance, and client satisfaction.
- Deploy and manage outsourced teams in Banking, Hospitals, Security, and Facility Management sectors.
- Customize operational plans based on industry-specific needs and regulatory standards.
- Act as a single point of contact for key accounts and maintain strong client relationships.
- Conduct regular client reviews and feedback sessions.
- Handle all escalations and service issues professionally and promptly.
- Ensure all staff are compliant with UAE Labour Law and company policies.
- Coordinate with HR and PRO teams for visa processing, renewals, terminations, and legal formalities.
- Maintain updated employee records, deployment logs, and client documentation.
- Monitor project budgets, billing cycles, and profitability.
- Collaborate with finance on invoicing, collections, and payroll.
- Control operational costs without compromising service quality.
- Lead, guide, and motivate supervisors and site managers.
- Conduct training programs for new staff and continuous development for existing teams.
- Encourage a culture of accountability and service excellence.
- Industry focus: Construction, Oil & Gas, Facilities Management, Hospitality, Education & Security.
- Experience working with overseas recruitment agencies (India, Nepal, Pakistan, Philippines, etc.)
- Strong network of local service providers (medical centers, typing centers, travel agencies, etc.)
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Manpower Services Operations Manager - Dubai, United Arab Emirates - XAD Technologies
Description
Location: Dubai, UAE
Department: Operations
Reports To: General Manager / Director
Job Summary:
The Operations Manager Outsourcing Unit is responsible for managing the full lifecycle of outsourced staffing operations from recruitment to deployment across various industries such as banking, healthcare, security, and facility management. The role includes client servicing, team supervision, compliance, and financial oversight, with a strong focus on recruitment and international workforce sourcing.
Requirements:
1. 1. Recruitment & International Sourcing
2. Operational Management
3. Industry-Specific Expertise
4. Client Coordination & Relationship Management
5. Compliance & Documentation
6. Financial Oversight
7. Leadership & Team Management
Preferred Experience:
Package Details
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Operations Manager
Only for registered members Dubai
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Operations Manager
Only for registered members Dubai, Dubai
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Operations Manager
Caliberly- Dubai, United Arab Emirates
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Operations Manager
Only for registered members Dubai
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Operations Manager
Only for registered members Dubai, Dubai
-
Operations Manager
Only for registered members Dubai, Dubai
-
operations manager
Only for registered members Dubai, Dubai
-
Operations Manager
Only for registered members Dubai, Dubai
-
Operations Manager
Only for registered members Dubai
-
Operations Manager
Only for registered members Dubai
-
Operational Manager
Full time Only for registered members Dubai
-
Operations Manager
Only for registered members Dubai, Dubai
-
Operations Manager
Full time Only for registered members Dubai
-
Operations Manager
Only for registered members Dubai, Dubai
-
Operations Manager
Only for registered members Dubai
-
Operations Manager
Only for registered members Dubai, Dubai
-
Operations Manager
Only for registered members Dubai
-
Operations Manager
PlaceUp- Dubai, United Arab Emirates
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Operations Manager
Only for registered members Dubai
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Operations Manager
Only for registered members Dubai
-
Operations Manager
Only for registered members Dubai