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    WaiterWaitress - Dubai, United Arab Emirates - marriott hotel

    marriott hotel
    marriott hotel Dubai, United Arab Emirates

    1 week ago

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    Description

    Open Position: ITSupport Engineer, Voice & Telephony (Service ProviderIndustry)



    A reputable Service Provider Industryis currently hiring IT Support Engineer to join the Voice &Telephony Team and be based in the Kuala Lumpur



    Keyresponsibilitiesinclude:

    • Provideglobal L1/L2 technical support covering Networking (Cisco andothers), SIP, PBX, Telephony andetc
    • Proactivelyusing Network and Telephony monitoring tools for pro-activemonitoring, prevention and troubleshootingissues
    • Performtroubleshooting on issues/incidents reported with the customers asthe first escalation point ofcontact
    • Managethe requests/incident tickets with internal and externalstakeholders as per the ITIL service managementframework
    • Havingprofessional certifications such as ITIL, CCNA, MCSA and etc wouldbe addedadvantage
    • Ableto work under pressure while coordinating multiple tasks and ticketrequests/incidents
    • Goodinterpersonal and communication skills, including written andpresentationskills


    Ifyou are interested, please send your CV to for a confidential



    Visitus at



    Pleasetake note that we will only be in touch if your application is



    #IT#InformationTechnology #ITSupportEngineer #SupportEngineer #Voice#Telephony #ITIL #Framework #CCNA #Manager #career #jobs#jobseekers #cv #btcrecruitment #btcmalaysia #jobsMalaysia#Malaysia



    Information Technology, IT, Design, Manufacturing, SOC, ITSecurity, Supply Chain, Purchasing, Manager, Solution Architect,Software, Java, Engineer, Finance, Sales, Corporate Finance, CV,Career, Jobs, Jobseekers, btcmalaysia, btcrecruitment, jobsMalaysia, Malaysia, Selangor, Kuala Lumpur, Japan, Japanese, Glove,Operations, Services, Director, SAP, Purchasing, Consultant,PreSales, SAP Basis, Procurement, Regional, MNC, Investment Bank,Banking, Financial Institution, DevOps, Engineer, HOD, C Level,Managerial, Supervisor, Career, Malaysian, Intern, Internship, TehTarik, Teh Tarik Malaysia, Intern, Fresh Graduates
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