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    WaiterWaitress - Dubai, United Arab Emirates - Accor

    Accor
    Accor Dubai, United Arab Emirates

    4 hours ago

    Accor background
    Description

    What You Will Be Doing

    • Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel
    • Greet & seat customers and serve them in a professional, discreet & personalized way
    • Acquire in depth knowledge of the Food & Beverage menu of the assigned outlet in order to assist and provide advice to Guests
    • Consistently monitor quality of Food & Beverage being served
    • Practice good customer relations and attend to customer complaints / queries satisfactorily
    • Responsible for maintaining hygiene and cleanliness standards in the outlet & upkeep of all service equipment
    • Responsible for all service preparations before, during & after the service (mis-en-place)
    • Ensure minimum wastage, breakage and spoilage
    • Actively use up selling techniques to exceed Guest expectations and increase revenue
    • Operate in a safe and environmentally friendly way to protect guests' and employees' health and safety, as well as protect and conserve the environment

    Qualifications

    Your experience and skills include:

    • Previous experience in hospitality industry in 5* property is preferred
    • Strong interpersonal and problem solving abilities
    • Highly responsible & reliable
    • Ability to work well under pressure in a fast paced environment
    • Ability to work cohesively as part of a team
    • Ability to focus attention on guest needs, remaining calm and courteous at all times
    • Additional language skills such as Arabic, French, Russian etc... is an asset

    Physical Aspects of Position (include but are not limited to):

    • Constant standing and walking throughout shift
    • Occasional kneeling, pushing, pulling, lifting
    • Occasional ascending or descending ladders, stairs and ramps
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