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    Manager - Transformation - Dubai, United Arab Emirates - wsp

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    Description
    • A minimum of 8 years of experience in a similar role.
    • Experience in the built environment, with specific experience in key capabilities (Strategy, Operating Model Design, Business Process Management, People Advisory) in Management Consulting and Advisory environments or a relevant position with transferable skill
    • Experience in one or several of our key sectors
    • Experience in the following areas:
      • Target Operating Model development
      • Current state assessment, benchmarking, gap assessment against best practice
      • Strategy development (at the departmental or organizational level), operational planning, performance management
      • Mapping customer journey, services, organizational or departmental scope, and process framework
      • Organizational design, organizational sizing
      • Development of departmental roles and responsibilities, job descriptions
      • Development of competency frameworks, and conducting competency assessments
      • Development of governance frameworks, including committee structure and terms of reference, a delegation of authority, three lines of defense
      • Development of detailed processes in Visio or ARIS or other BPM tools, standard operating procedures, and work instructions improving organizational efficiency


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