- Configurer les systèmes de caisse de tes clients selon leurs activité, besoins et enjeux
- Procéder à l'installation des caisses dans les établissements de tes clients
- Former sur place tes clients sur l'utilisation de leur caisse afin qu'ils soient 100% autonome et à l'aise avec leur nouvel outil
- Être référent pour répondre à leurs interrogations
- Développer le taux d'utilisation de la caisse
- Garantir la fluidité et s'assurer de l'efficacité du process d'onboarding du client
- Remonter les feedback des clients pour améliorer notre caisse et le process d'onboarding global
- Former un véritable binôme avec le/la Business Developer de ton secteur
- Avoir une parfaite maîtrise du système de caisse
- Connaitre parfaitement la technicité inhérente aux solutions digitales proposées
- Se tenir informé des offres et concurrents sur le marché des caisses enregistreuses
- Vous êtes issu de formation : école de commerce Bac +5.
- Vous avez entre 2 années d'experience sur des fonctions similaire.
- Vous avez une bonne connaissance des métiers digitaux
- Vous êtes force de proposition et avez le sens de l'écoute.
- Type de contrat : CDI
- Localisation du poste : Rennes
- Equipe de rattachement : Service client
- Rémunération : k
- Télétravail : 2 jours de télétravail/semaine
- Démarrage souhaité : au plus vite
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Guest Relation Officer - Abu Dhabi, United Arab Emirates - Black Pearl
Description
Nous recrutons un CSM Onboarding, à Rennes, en CDI, pour l'un de nos clients dans le secteur de la foodtech.
Description de l'entreprise
Des bars aux bistrots, des food trucks aux restaurants gastronomiques, à ce jour le service digital de notre client, a aidé plus de établissements de restauration en France, à profiter d'une meilleure présence en ligne.
Grâce à sa gamme de solutions digitales faciles à utiliser, les restaurateurs attirent plus de clients, proposent des commandes de plats à emporter et gèrent leur restaurant et leur site Web de façon plus rentable et indépendante.
Description du poste et des missions
Tes missions seront les suivantes:
-> Être à l'écoute de tes clients et partenaires
-> Développer ton expertise
Profil recherché
Informations complémentaires
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