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    Vendor Supervisor - Dubai, United Arab Emirates - Delivery Hero SE

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    Description
    • Daily huddles with store managers to share reports and gather feedback to improve existing processes
    • Review operational metrics regularly, understand targets and levers to achieve objectives.
    • Optimizing shopper allocation to cover order throughput

    Providing timely and actionable feedback to key stakeholders and driving implementation

    • Deep dive into gaps in operations and performance to understand root cause of the issues and implement initiatives to improve.
    • Maintaining accurate stock inventory for incremental sales through higher fulfillment and Reliability
    • Assessing store level inventory to ensure highest fulfillment of expected sales
    • Managing availability for top selling items
    • Working with store management team to ensure stock depth for fast moving items
    • Driving shopper efficiency and compliance through continuous training and monitoring
    • Weekly reporting on shopper performance and taking steps to improve overall impact on store KPI
    • Building training modules and refresher programs for scalability
    • Identifying and reallocating resources to meet fluctuating store demands
    • Ensure in the proper execution of inventory management and daily price changes for seamless customer experience
    • Frequent checks to flag and rectify any assortment or pricing issues instantly
    • Working with store management to integrate automated inventory updates
    • Tackle partner issues and set processes in place to mitigate recurrence
    • Bring significant improvements in Operations and Logistics KPIs
    • Refine store workflows to achieve desired store metrics
    • Implement SOPs and SLAs to increase productivity and efficiency

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