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Abu Dhabi

    Client Service Manager - Abu Dhabi, United Arab Emirates - AIR ARABIA

    Air Arabia background
    Description

    Responsibilities:

    • Develop and implement client service strategies to meet company goals
    • Build and maintain strong relationships with clients, acting as the main point of contact
    • Ensure client needs are met in a timely and efficient manner
    • Oversee the client service team, providing guidance and support as needed
    • Monitor client satisfaction levels and implement improvements as necessary
    • Handle client escalations and difficult situations with professionalism and diplomacy
    • Collaborate with other departments to ensure seamless client service delivery
    • Analyze client feedback and data to make data-driven decisions

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