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    Sales Consultant - Dubai, United Arab Emirates - Talent Pal

    Talent Pal
    Talent Pal Dubai, United Arab Emirates

    1 week ago

    Default job background
    Description
    • Job Purpose
      • To deliver excellent customer service through: Identifying customer needs offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty
      Job Requirements
      Education/Certification and Continued Education
      • High school qualification
      • 3 to 4 years retail sales or customer service experience
      Essential Roles and Responsibilities
      Functional Roles and Responsibilities
      • Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
      • Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
      • Receive cash or payment in any authorized modes from customers issue receipts/ bills against their purchase and provide professional cash point service.
      • Handle customer complaints professionally and efficiently in line with the company after sales policy escalating to management if necessary.
      • Demonstrate and maintain product knowledge fashion trends instore promotions at all times.
      • Maintain personal grooming standards as advised by the Store Manager.
      • Maintain clean and organized display fitting rooms and stock areas.
      • Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
      • Comply with all company policies and procedures including refund and exchange policy security health and safety policies etc.
      • Recruit customers for the database accurately entering their details on the POS system.
      • Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.

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