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    Clinical Operations Manager Healthcare - Dubai, United Arab Emirates - Halian uae

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    Description

    Operations Management :

    • Oversee and optimize clinic operations to ensure the efficient delivery of patient care.

    • Develop and implement operational policies and procedures to maintain compliance with regulatory standards.

    • Monitor and analyze clinic performance metrics, identifying areas for improvement and implementing changes as necessary.

    Staff Supervision and Development :

    • Recruit, train, and manage clinic staff, including nurses, administrative personnel, and support staff.

    • Conduct performance evaluations and provide ongoing feedback, coaching, and training to support staff development.

    • Foster a positive work environment that encourages teamwork, open communication, and professional growth.

    Patient Care and Experience :

    • Ensure a high level of patient satisfaction by addressing concerns, resolving issues, and maintaining exceptional customer service standards.

    • Oversee appointment scheduling, patient intake processes, and clinic workflow to optimize patient access and minimize wait times.

    Financial Management :

    • Manage clinic budgets, including monitoring expenses and revenue generation.

    • Collaborate with the finance department to ensure accurate billing, coding, and collections procedures.

    • Identify cost-saving opportunities and revenue-generating strategies.

    Regulatory Compliance :

    • Ensure the clinic complies with all relevant healthcare regulations, licensing requirements, and quality standards.

    • Maintain up-to-date knowledge of industry regulations and implement necessary changes to remain in compliance.

    Inventory and Supplies Management :

    • Oversee the procurement, inventory, and distribution of medical supplies and equipment.

    • Manage vendor relationships and negotiate contracts to obtain favorable terms and pricing.

    • Quality Assurance :

    • Implement quality assurance programs to continuously improve the standard of care provided at the clinic.

    • Monitor and track key performance indicators related to patient outcomes and safety



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