- We are looking for a highly skilled and independent Senior Analyst to join our International Health Insights team in Dubai.
- Responsibilities include managing NPS studies for International Health markets and conducting strategic B2B and B2C research.
- NPS Research Management
- Independently plan, design, and execute annual NPS research studies.
- Develop data collection strategies for accurate data collection.
- Script surveys, monitor fieldwork, and maintain NPS data in Tableau.
- Analyze NPS data using statistical techniques and qualitative methods.
- Data Analysis and Interpretation
- Identify key drivers of customer satisfaction and loyalty.
- Conduct statistical analysis to uncover actionable insights.
- Insights and Recommendations
- Translate research findings into actionable recommendations.
- Provide strategic guidance to improve customer experience.
- Bachelor's or Master's degree in Statistics, Market Research, Psychology, or related field.
- Minimum 3 years of experience in managing NPS research or customer research.
- Strong knowledge of NPS methodology and statistical analysis software.
- Proficiency in data visualization tools like Tableau.
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Market Insight Senior Analyst - dubai, United Arab Emirates - Cigna Health and Life Insurance Company
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Description
Market Insight Senior Analyst
Location: Dubai, United Arab Emirates (Hybrid - Remote Type)
Job Type: Full-time
Posted: 4 Days Ago
Job Description:
Key Responsibilities:
Qualifications and Skills:
About Cigna Healthcare:
Cigna Healthcare is dedicated to advocating for better health through every life stage, guiding customers through the health care system.
Join us in our mission to drive growth and improve lives.