- Bachelor's degree in healthcare administration, business management, or related field preferred.
- Previous experience in a call center environment, preferably in a medical or healthcare setting.
- Proven experience in a supervisory or leadership role, with strong coaching and team-building skills.
- Excellent communication skills, both verbal and written, with the ability to interact professionally with patients, staff, and external stakeholders.
- Strong organizational skills and attention to detail, with the ability to prioritize tasks and manage multiple priorities effectively.
- Proficiency in using call center software and CRM systems, with the ability to generate reports and analyze data.
- Knowledge of medical terminology and healthcare procedures preferred.
- Ability to work flexible hours, including evenings and weekends, as needed.
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Call Center Supervisor
3 days ago
CGD Dubai, United Arab EmiratesA leading healthcare in UAE is currently looking for a **Call Center Supervisor** who will be responsible to supervise the clinic's call center and agents. Evaluate and monitor outbound and inbound calls. Responsible to prepare monthly, quarterly, yearly report and submit to the ...
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Call Center Supervisor
3 days ago
Webtronic TeleCo. Group Dubai, United Arab EmiratesOur company is looking for a Call Center Supervisor to join our team. · **Responsibilities**: · - Training, and preparing call center representatives to respond to customer questions; · - Ensuring agents understand and comply with all call center objectives, performance standards ...
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Call Center Supervisor
3 days ago
Bizrahmed Dubai, United Arab EmiratesWe're hiring · We're currently searching for an experienced Call Center Supervisor to join our team. · **About us.** · Bizrahmed is a well-established medical centre in Dubai with multiple global branches in London and KSA. We have over 25 years' experience within the cosmetic in ...
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Call Center Supervisor
3 days ago
JC3 Dubai, United Arab EmiratesA leading healthcare in UAE is currently looking for a **Call Center Supervisor** who will be responsible to supervise the clinic's call center and agents. Evaluate and monitor outbound and inbound calls. Responsible to prepare monthly, quarterly, yearly report and submit to the ...
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Call Center Supervisor
3 days ago
Unitix Financial Group Dubai, United Arab EmiratesOur company is looking for a Call Center Supervisor to join our team. · **Responsibilities**: · - Training, and preparing call center representatives to respond to customer questions; · - Ensuring agents understand and comply with all call center objectives, performance standards ...
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Call Center Supervisor
11 hours ago
Solus Investment LLC Dubai, United Arab Emirates**Reporting To**: Creative Director · **Main Purpose of the Job**:a professional charged with training and motivating their team of Call Center Representatives as they answer questions, handle complaints, and provide support for clients. · **YOUR ROLE** · - **Lead the Call Centre ...
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Call Center Supervisor
2 days ago
Zieda Aesthetic Clinic & Beauty Lounge Dubai, United Arab EmiratesManages and oversees a team of call centre agents. · - Creates targets and goals for improvement. · - Measures KPI's like inbound calls, call waiting, and call abandonment. · - Improves quality of results by recommending changes. · - Anticipate escalation and take over calls when ...
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Call Center Supervisor
3 days ago
Prime Strategy Group Dubai, United Arab EmiratesAssist in the formulation of targets for individuals and teams · - Hire and onboard new employees · - Answer questions from staff and provide guidance and feedback · - Anticipate escalation and take over calls when needed · - Devise ways to optimize procedures and keep staff moti ...
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Fulfillment Center Supervisor
4 days ago
Amazon Dubai, United Arab EmiratesA day in the life · As anOperations Lead/Supervisor, you'll be based in one of ouroperational sites. You'll support your Shift/Area Managerto carry out the plan for the shift. That will involve helping withpre-shift meetings with your team and monitoring procedures to makesure ev ...
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Fulfillment Center Supervisor
2 days ago
Amazon Dubai, United Arab EmiratesA day in the life · As an Operations Lead/Supervisor, you'll be based in one of our operational sites. You'll support your Shift/Area Manager to carry out the plan for the shift. That will involve helping with pre-shift meetings with your team and monitoring procedures to make su ...
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Call Center Supervisor
5 days ago
Padra Medical Center Dubai, United Arab EmiratesBachelor's degree inhealthcare administration, business management, or related fieldpreferred. · Previous experience in a call centerenvironment, preferably in a medical or healthcaresetting. · Proven experience in a supervisory orleadership role, with strong coaching and team-bu ...
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Supervisor (Amer/tasheel Center)
3 days ago
Amer Quick Plus government transactions Al Qusais, United Arab EmiratesLOOKING FOR A SUPERIVOR FOR AMER AND TASHEEL CENTER · - Must have 5 years hands-on experience of Typing in Immigration and Labour System · - Must have knowledge of the UAE Labor Law · - Must have experience with handling Visa processes and all the legal requirements related to th ...
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Supervisor Bilinge Call Center
2 days ago
Concentrix Dubai, United Arab EmiratesAbout thejob · Job Title:Trainer · JobDescription · Concentrix is atechnology-enabled global business services company specializing incustomer engagement and improving business performance. We partnerwith ambitious, progressive executives around the world tofuture-proof their bus ...
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Supervisor Bilinge Call Center
2 days ago
Concentrix Dubai, United Arab EmiratesAbout the job · Job Title: Trainer · Job Description · Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof th ...
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Operations Supervisor
3 days ago
Parsons Dubai, United Arab Emirates**Operations Supervisor - ITS (UAE National)** · **Dubai, UAE** · Parsons is looking for an amazingly talented **ITS **Operations Supervisor **to join our team In this role, you will get to supervise, monitor, and operate Traffic Management Center (TMC) Systems and related activi ...
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Operations Supervisor
1 day ago
Talent Pal Dubai, United Arab Emirates**Operations Supervisor (UAE National)** · **Dubai, UAE** · Parsons is looking for an amazingly talented **ITS **Operations Supervisor **to join our team In this role, you will get to supervise, monitor, and operate Traffic Management Center (TMC) Systems and related activities t ...
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Distribution Route Planner
3 days ago
ZC CONSULTING, UNIPESSOAL LDA Dubai, United Arab EmiratesDistribution Route Planner**_Job Description:_** · - Plan and build distribution routes._ · - Analysis of return windows (calculates the time that the route makes the return to the distribution center)._ · - Generate and deliver the necessary documentation to deliver the orders._ ...
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Customer Service Supervisor
3 days ago
Dicon investments LLC Dubai, United Arab Emirates2 to 3 years experience as supervisor in Tasheel center · - Male or Female · - Arabic · Ability to commute/relocate: · - Dubai: Reliably commute or planning to relocate before starting work (required) ...
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Customer Service Supervisor
3 days ago
Dicon investments LLC Dubai, United Arab Emirates2 to 3 years experience as supervisor in Tadbeer center · - Male or Female · - Arabic · Ability to commute/relocate: · - Dubai: Reliably commute or planning to relocate before starting work (required) ...
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Workshop Supervisor
3 days ago
VERTEX AUTO SERVICE MANAGEMENT LLC Dubai, United Arab EmiratesWe are looking to hire an energetic and hard-working supervisor for our service center located in Dubai. · Experienced individuals are welcome to apply. · Pay: From AED3,000.00 per month · Ability to commute/relocate: · - Dubai: Reliably commute or planning to relocate before sta ...