- Bachelor's degree inhealthcare administration, business management, or related fieldpreferred.
- Previous experience in a call centerenvironment, preferably in a medical or healthcaresetting.
- Proven experience in a supervisory orleadership role, with strong coaching and team-buildingskills.
- Excellent communication skills, bothverbal and written, with the ability to interact professionallywith patients, staff, and externalstakeholders.
- Strong organizational skills andattention to detail, with the ability to prioritize tasks andmanage multiple prioritieseffectively.
- Proficiency in using call centersoftware and CRM systems, with the ability to generate reports andanalyze data.
- Knowledge of medical terminologyand healthcare procedures preferred.
- Ability towork flexible hours, including evenings and weekends, asneeded.
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Call Center Supervisor
8 hours ago
Dynamic Logics Management Consultancy Dubai, United Arab EmiratesA Clinic & a Beauty Lounge based in Jumeirah 1 is looking for a Call Center Supervisor. · **Salary**: 6,000AED - 12,000AED (Based on experience) · Immediate joiner for now · A minimum of 2 years experience is a must · **Salary**: AED6, AED12,000.00 per month · Application Questio ...
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Call Center Supervisor
8 hours ago
DLMC CONSULTANTS LLC Dubai, United Arab Emirates**Call Center Supervisor in Jumeirah 1** · **Our leading Medical Clinic Client is looking for a Healthcare Call Center Supervisor located in Jumeirah 1, Dubai who can join immediately.** · **Roles and Responsibilities**: · - Assist in the formulation of targets for individuals an ...
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Call Center Supervisor
4 days ago
Webtronic TeleCo. Group Dubai, United Arab EmiratesOur company is looking for a Call Center Supervisor to join our team. · **Responsibilities**: · - Training, and preparing call center representatives to respond to customer questions; · - Ensuring agents understand and comply with all call center objectives, performance standards ...
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Call Center Supervisor
4 days ago
CGD Dubai, United Arab EmiratesA leading healthcare in UAE is currently looking for a **Call Center Supervisor** who will be responsible to supervise the clinic's call center and agents. Evaluate and monitor outbound and inbound calls. Responsible to prepare monthly, quarterly, yearly report and submit to the ...
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Call Center Supervisor
4 days ago
Bizrahmed Dubai, United Arab EmiratesWe're hiring · We're currently searching for an experienced Call Center Supervisor to join our team. · **About us.** · Bizrahmed is a well-established medical centre in Dubai with multiple global branches in London and KSA. We have over 25 years' experience within the cosmetic in ...
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Call Center Supervisor
8 hours ago
International Modern Hospital Dubai, United Arab EmiratesAs a Call Centre Supervisor at our medical center, you will be responsible for overseeing the day-to-day operations of the call center team, ensuring efficient and effective handling of inbound and outbound calls related to patient inquiries, appointment scheduling, and other med ...
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Call Center Supervisor
4 days ago
JC3 Dubai, United Arab EmiratesA leading healthcare in UAE is currently looking for a **Call Center Supervisor** who will be responsible to supervise the clinic's call center and agents. Evaluate and monitor outbound and inbound calls. Responsible to prepare monthly, quarterly, yearly report and submit to the ...
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Call Center Supervisor
4 days ago
Unitix Financial Group Dubai, United Arab EmiratesOur company is looking for a Call Center Supervisor to join our team. · **Responsibilities**: · - Training, and preparing call center representatives to respond to customer questions; · - Ensuring agents understand and comply with all call center objectives, performance standards ...
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Call Center Supervisor
1 day ago
Solus Investment LLC Dubai, United Arab Emirates**Reporting To**: Creative Director · **Main Purpose of the Job**:a professional charged with training and motivating their team of Call Center Representatives as they answer questions, handle complaints, and provide support for clients. · **YOUR ROLE** · - **Lead the Call Centre ...
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Call Center Supervisor
3 days ago
Zieda Aesthetic Clinic & Beauty Lounge Dubai, United Arab EmiratesManages and oversees a team of call centre agents. · - Creates targets and goals for improvement. · - Measures KPI's like inbound calls, call waiting, and call abandonment. · - Improves quality of results by recommending changes. · - Anticipate escalation and take over calls when ...
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Call Center Supervisor
4 days ago
Prime Strategy Group Dubai, United Arab EmiratesAssist in the formulation of targets for individuals and teams · - Hire and onboard new employees · - Answer questions from staff and provide guidance and feedback · - Anticipate escalation and take over calls when needed · - Devise ways to optimize procedures and keep staff moti ...
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Water Sports Center Supervisor
8 hours ago
Gulf Water Sports Dubai, United Arab EmiratesWe are looking for Water Sports Activity Supervisor in Sharjah Ladies Club for our rental facility location. · Managing customers flow · Billing & payment management · Kayaking Supervision · Paddleboarding Supervision · Night Supervision · Eco Boats Supervision · In addition to f ...
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Call Center Supervisor- Experience in Healthcare
8 hours ago
DLMC CONSULTS LLC Dubai, United Arab EmiratesWe are looking for a call center supervisor to join immediately. · **Responsibilities**: · 1. Manage and oversee the daily operations of the remote contact center, ensuring efficient and effective delivery of services. · 2. Develop and implement strategies to improve customer exp ...
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Call Center Supervisor
3 days ago
Padra Medical Center Dubai, United Arab EmiratesBachelor's degree in healthcare administration, business management, or related field preferred. · Previous experience in a call center environment, preferably in a medical or healthcare setting. · Proven experience in a supervisory or leadership role, with strong coaching and te ...
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Fulfillment Center Supervisor
3 days ago
Amazon Dubai, United Arab EmiratesA day in the life · As an Operations Lead/Supervisor, you'll be based in one of our operational sites. You'll support your Shift/Area Manager to carry out the plan for the shift. That will involve helping with pre-shift meetings with your team and monitoring procedures to make su ...
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Fulfillment Center Supervisor
5 days ago
Amazon Dubai, United Arab EmiratesA day in the life · As anOperations Lead/Supervisor, you'll be based in one of ouroperational sites. You'll support your Shift/Area Managerto carry out the plan for the shift. That will involve helping withpre-shift meetings with your team and monitoring procedures to makesure ev ...
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Supervisor (Amer/tasheel Center)
4 days ago
Amer Quick Plus government transactions Al Qusais, United Arab EmiratesLOOKING FOR A SUPERIVOR FOR AMER AND TASHEEL CENTER · - Must have 5 years hands-on experience of Typing in Immigration and Labour System · - Must have knowledge of the UAE Labor Law · - Must have experience with handling Visa processes and all the legal requirements related to th ...
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Al Riyady Jumeirah, United Arab EmiratesWe are looking for a competent **Call center supervisor** **Lady** to organize and direct the staff of our call center. You will be responsible for assessing their work and give them feedback to maximize performance. · **Responsibilities**: · - Assist in the formulation of target ...
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Supervisor Bilinge Call Center
3 days ago
Concentrix Dubai, United Arab EmiratesAbout the job · Job Title: Trainer · Job Description · Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof th ...
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Supervisor Bilinge Call Center
3 days ago
Concentrix Dubai, United Arab EmiratesAbout thejob · Job Title:Trainer · JobDescription · Concentrix is atechnology-enabled global business services company specializing incustomer engagement and improving business performance. We partnerwith ambitious, progressive executives around the world tofuture-proof their bus ...