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    Call Center Supervisor - Dubai, United Arab Emirates - Padra Medical Center

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    Description
    • Bachelor's degree inhealthcare administration, business management, or related fieldpreferred.
    • Previous experience in a call centerenvironment, preferably in a medical or healthcaresetting.
    • Proven experience in a supervisory orleadership role, with strong coaching and team-buildingskills.
    • Excellent communication skills, bothverbal and written, with the ability to interact professionallywith patients, staff, and externalstakeholders.
    • Strong organizational skills andattention to detail, with the ability to prioritize tasks andmanage multiple prioritieseffectively.
    • Proficiency in using call centersoftware and CRM systems, with the ability to generate reports andanalyze data.
    • Knowledge of medical terminologyand healthcare procedures preferred.
    • Ability towork flexible hours, including evenings and weekends, asneeded.


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