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    Spa Manager - Dubai, United Arab Emirates - Raffles Dubai

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    Description
    • Direct operations of the facility, including short and long range strategic planning so that the spa operates cost effectively and efficiently.
    • Ensure the establishment and execution of all departmental goals.
    • Manage, train, and motivate all personnel reporting to this position.
    • Serve as a link between the hotel and the spa industry.
    • Meet with group meeting planners to show spa facility and programs as required.
    • Promote and sell customized spa programs to conference groups as required.
    • Tour prospective spa Guests.
    • Provide and take responsibility for the professional delivery of all information on the telephone and in person to all potential spa Guests.
    • Promote all hotel and spa packages and promotions.
    • Lead in the implementation of 12-month marketing plan.
    • Identify new business and marketing opportunities.
    • Assist in the Implementation of 12-month public relations program, i.e. calendar of events, media etc.
    • Work efficiently with hotel public relations in all aspects of spa / hotel promotion as required.
    • Act as a spokesperson for the Spa and the Brand.
    • Work with Corporate advertising, promotion and public relations as required.
    • Work with hotel and regional sales and marketing as required.
    • Maintain thorough knowledge of competitors, including location, product offering, pricing, promotion and sales techniques.

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