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    Bar Supervisor - Dubai, United Arab Emirates - fairmont hotel dubai

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    Description
    • Always greets and welcomes guests promptly in a warm and friendly manner.
    • Always thanks and gives fond farewell to guests conveying anticipation for their next visit.
    • Assists guest with table reservation.
    • Assists guest while seating.
    • Ensures guests are served within specified time.
    • Has a good knowledge of menu and presentation standards.
    • Speaks with guests and staff using clear and professional language, and answer phone calls using appropriate telephone eyiquette.
    • Is able to answer any questions regarding menu and assist with menu selections.
    • Is able to anticipate any unexpected guest need and reacts promptly and tactfully.
    • Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
    • Serves food courses and beverages to guests.
    • Sets tables according to type of event and service standards.
    • Records transaction / orders in Point of Sales systems at the time of order.
    • Communicates with the kitchen regarding any menu questions, the length of wait and product availability.
    • Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
    • Checks with guests to ensure satisfaction with each food course and beverages.
    • Is responsible for clearing, collecting and returning food and beverage items to proper area.


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