Head of Key Accounts - dubai - ASTUDIO

    ASTUDIO
    ASTUDIO dubai

    6 hours ago

    Description

    ASTUDIO is the region's leading luxury creative, digital, and production agency. We build brand worlds, craft high-impact campaigns, and deliver world-class digital experiences for top clients across fragrances, beauty, jewellery, lifestyle, real estate, and government.

    Our clients expect precision, strategic thinking, and flawless execution. The Accounts team ensures that promise is delivered.

    The Role

    We are seeking a Head of Accounts to lead the entire client services function at ASTUDIO. You will oversee account directors, account managers, and client teams, ensuring strategic alignment, operational efficiency, and exceptional client satisfaction across all portfolios.

    This is a senior leadership role requiring commercial awareness, strong client authority, and the ability to manage multiple high-value accounts simultaneously.

    Key Responsibilities
    • Lead and manage the Accounts department across all client portfolios
    • Oversee client strategy, account growth, and long-term relationship development
    • Ensure seamless delivery of creative, digital, and production projects
    • Drive revenue growth through upselling, cross-selling, and contract renewals
    • Maintain high standards of client service and communication
    • Review proposals, scopes, budgets, and timelines before client presentation
    • Resolve escalations and protect client relationships
    • Align closely with Creative, Production, Strategy, Finance, and Operations
    • Develop team performance frameworks and mentor account leaders
    • Monitor profitability and ensure commercial discipline across accounts
    What You Bring
    • Ten or more years of experience in account management within creative, digital, or production agencies
    • Proven leadership managing senior account teams
    • Strong understanding of luxury, premium, and government client environments
    • Track record of managing high-value, multi-service accounts
    • Excellent commercial awareness and budget oversight skills
    • Strong negotiation, presentation, and stakeholder management abilities
    • Ability to operate under pressure while maintaining high service standards
    • Strategic mindset with strong operational execution
    Why ASTUDIO
    • Lead client relationships for the region's most prestigious brands
    • Influence agency-wide strategy and commercial growth
    • Work alongside award-winning creative and production teams
    • Operate in a fast-paced, excellence-driven environment
    #J-18808-Ljbffr

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