- To attend and handle all guest requests received for internal services, as per the hotel standards and procedures.
- To answer and handle calls and messages, properly using the telephone etiquettes and Sofitel standards.
- To ensure that all guests enjoy their stay being offered the finest personal service.
- To respect the privacy of the guests and the confidentiality of the information.
- To report any guest comment or complaint.
- To set-up inventory and monitor supplies and other commodities upon guest requests.
- To update the above items' availability in the PMS.
- To be aware of and to follow emergency and security procedures.
- To fulfill administrative tasks, housekeeping office coordination and filing.
- To respect key handling procedures.
- To read and update logbooks.
- To update guest history in the PMS.
- To keep all equipment clean, areas tidy and well maintained as per the Housekeeping Operations Manual.
- To carry out special projects according to given assignments.
- To attend a daily line up briefing with the Housekeeping team.
- To coordinate with all departments as per guests and operational needs.
- To inform concerned division or department heads whenever a matter is delayed or not solved.
- To be entirely flexible and adapt to rotate within the different sub sections of the Housekeeping Department.
- To carry out any other reasonable duties as assigned by the Assistant Housekeeping Manager and the Executive housekeeper.
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Housekeeping Coordinator
Found in: Talent AE C2 - 2 days ago
Hotel Chadstone Melbourne MGallery Ras Al-Khaimah, United Arab Emirates Full timeJob Description · Company Description · Sofitel Al Hamra Beach Resort · Job Description · To attend and handle all guest requests received for internal services, as per the hotel standards and procedures. · To answer and handle calls and messages, properly using the telephone eti ...
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Hotel Cleanliness Supervisor
Found in: Talent QA DC C2 - 21 hours ago
MARRIOTT International Ras Al-Khaimah, United Arab EmiratesInspect guest rooms, public areas, pool, being cleaned by Housekeeper to ensure quality standards. Runsold room reports, verify room status, determine discrepant rooms,prioritize room cleaning, and update status of departing guestrooms. Assist Housekeeping management in managing ...
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Housekeeping Rooms Controller
Found in: Talent AE A C2 - 1 day ago
Hotel Chadstone Melbourne MGallery Ras Al-Khaimah, United Arab EmiratesTo ensure that all guests enjoytheir stay being offered the finest personalservice. · To respect the privacy of the guestsand the confidentiality of the information. · Toreport any guest comment or complaint. · Toset-up inventory and monitor supplies and other commodities upongue ...
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Housekeeping Rooms Controller
Found in: Talent AE C2 - 2 days ago
ACCOR Ras Al-Khaimah, United Arab Emirates PermanentJob Description · To attend and handle all guest requests received for internal services, as per the hotel standards and procedures. · To answer and handle calls and messages, properly using the telephone etiquettes and Sofitel standards. · To ensure that all guests enjoy their ...
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Accommodation Coordinator Jobs in Ras Al Khaimah
Found in: Talent AE 2A C2 - 6 days ago
DoubleTree By Hilton Ras al Khaimah, United Arab Emirates1- Accommodation CoordinatorJob: Full TimeLocation: Ras Al Khaimah, UAEDescription:Accommodation Coordinator is responsible for managing the Accommodation office to deliver an excellent Guest and Member experience while receiving all incoming calls and managing guest requests.Job ...
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Housekeeping Host- Locally
Found in: Talent AE C2 - 2 days ago
Talent Pal Ras Al-Khaimah, United Arab Emirates Full timeHousekeeping Host- Locally Available · A Housekeeping Attendant will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experie ...
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Guest Relations Agent
Found in: DrJobEN AE A2 - 1 day ago
HILTON Ras Al Khaimah, United Arab EmiratesAs a Guest Relations Team Member, you will serve on the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Agent truly influences the first impressions of our VIP Guests and, therefore, is responsible ...
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Leadership Intern
Found in: DrJobEN AE A2 - 6 days ago
HILTON Ras Al Khaimah, United Arab EmiratesThis is an amazing opportunity to learn and develop your knowledge and skills within all areas of Front Office including Telephones, Front Desk, Concierge, Reservations and Guest Relations. · Understand and operate Hotel ́s Property Management System · Possess a working knowledge ...
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Operational Leadership Intern
Found in: DrJobEN AE A2 - 4 days ago
HILTON HOTELS Ras Al Khaimah, United Arab EmiratesAs a Operational/Leadership Front Office Intern, you would be responsible for: · This is an amazing opportunity to learn and develop your knowledge and skills within all areas of Front Office including Telephones, Front Desk, Concierge, Reservations and Guest Relations. · Underst ...
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Guest Relations Agent
Found in: Talent AE A C2 - 1 day ago
HILTON Ras Al-Khaimah, United Arab EmiratesAs a Guest Relations Team Member, you willserve on the Front Office Team which is the main connection betweenthe Guest, the hotel, and the various hotel departments. A GuestRelations Agent truly influences the first impressions of our VIPGuests and, therefore, is responsible for ...
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Club Lounge VIP Manager
Found in: DrJobEN AE A2 - 2 days ago
IHG - INTERCONTINENTAL HOTELS GROUP Ras Al Khaimah, United Arab EmiratesServing as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirements. · Seeking verbal feedback from VIP guests on a regular basis and responding to all guest queries in a timely and efficient manner · Keeping close contact wi ...
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Guest Relations Agent
Found in: DrJobEN AE A2 - 4 days ago
HILTON HOTELS Ras Al Khaimah, United Arab EmiratesCheck the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests · Be responsible for special room assignments and suite occupancies · Welcome and fulfill the check-in process of VIP Guests, including serving as ...
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Guest Relations Agent
Found in: Talent AE A C2 - 4 days ago
HILTON HOTELS Ras Al-Khaimah, United Arab EmiratesCheck the guest arrival reports inadvance of VIP Guest check-in and coordinate with Housekeeping onroom allocations for VIP guests · Be responsiblefor special room assignments and suiteoccupancies · Welcome and fulfill the check-inprocess of VIP Guests, including serving as an es ...
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Executive / Club Floor Butler
Found in: Talent AE C2 - 2 days ago
ACCOR Ras Al-Khaimah, United Arab Emirates PermanentJob Description · To act as a hotel ambassador, providing a personal service to all Club Millesime guests, fully aware and following the hotel standards and procedures. · To provide uncompromising levels of cleanliness and abide to all health and safety regulations of Dubai muni ...
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Executive / Club Floor Butler
Found in: Talent AE C2 - 2 days ago
Hotel Chadstone Melbourne MGallery Ras Al-Khaimah, United Arab Emirates Full timeJob Description · Company Description · Sofitel Al Hamra Beach Resort · Job Description · To act as a hotel ambassador, providing a personal service to all Club Millesime guests, fully aware and following the hotel standards and procedures. · To provide uncompromising levels of c ...
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IMI2044 - Marine Hands
Found in: Talent AE 2 S2 - 1 hour ago
International Maritime Industries Ras Al-Khaimah, United Arab Emirates Full timeJob Purpose · This job role is ensured that all Marine Operations support activities related to the Docks, Load-out barge, ship lift, berths and Basin are carried out safely in accordance with IMI Policies and Procedures. · Key Accountabilities & Working Relationships · Key Accou ...
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Cost Control Officer
Found in: Talent AE C2 - 2 days ago
SOFITEL Ras Al-Khaimah, United Arab Emirates Full timeJob Description · RESPONSIBILITIES: · To monitor and control all procedures that affect the receipt, issuance, general controls and hotel sales – rooms, food and beverage, other miscellaneous services and products - in the hotel, and to ensure that all control functions are estab ...
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Cost Control Officer
Found in: Talent AE C2 - 2 days ago
Accor Ras Al-Khaimah, United Arab Emirates Full timeJob Description · RESPONSIBILITIES: · To monitor and control all procedures that affect the receipt, issuance, general controls and hotel sales - rooms, food and beverage, other miscellaneous services and products - in the hotel, and to ensure that all control functions are estab ...
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Personal Concierge
Found in: beBee S2 AE - 1 day ago
Hilton Ras Al Khaimah, United Arab Emirates OTHERA Personal Concierge / Guest Relations Agent Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, ...
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Guest Relations Agent
Found in: beBee S2 AE - 1 day ago
Hilton Ras Al Khaimah, United Arab Emirates Full timeA Guest Relations Agent engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. · What will I be doing ...
Housekeeping Coordinator - Ras Al-Khaimah, United Arab Emirates - Accor
Description
Company Description
Sofitel Al Hamra Beach Resort