- Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.
- Maintain a continuous business relationship with partners.
- Provide excellent service and support in order to build strong relationship and resolve operational issues between partners and the company.
- Ensure that the menus of the clients are up to date at all times.
- Optimize the partner's content (MOA, delivery time).
- Commission rate renegotiation: -Building new commercial relationships by renewing the existing contacts by renegotiating the offer.
- Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at the client, banners and newsletters.
- Transmission method optimization: Convincing partners to implement track order feature and changing the transmission method to WLA.
- Convince partners for promotions and offers.
- Encourage partners to subscribe for the online payment gateway.
- Coordinate with the partners, if active on the Talabat application, check and resolve the issues, such as shutdown or stopped delivery.
- Maintain accurate records of all sales and prospecting activities including:
- Closed sales
- Follow-up activities
- Sales expense report
- Increased sales report after placing promotion, voucher and coupons
- Partner analysis sheet
- Account management report
- Bachelor's degree in Business Administration or any related field.
- Must have 4-5 years of experience in sales in a tech industry.
- Experience with building and leading commercial teams.
- Excellent analytical skills with the ability to collect, track, and analyze large amounts of data.
- Adaptability and strong problem-solving skills.
- Arabic speaking is a must
- Commitment to coach and not just manage with a shared goal of building high-performance teams.
- Comfortable working in a challenging environment.
- *Residency in or relocation to Al-Ain is a must*
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Team Lead Account Management - Dubai, United Arab Emirates - Talabat
Description
About The Opportunity
Lead the team of account managers to:
What you need to be successful