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    Team Lead Account Management - Dubai, United Arab Emirates - Talabat

    talabat background
    Description

    About The Opportunity

    • Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.
    • Maintain a continuous business relationship with partners.
    • Provide excellent service and support in order to build strong relationship and resolve operational issues between partners and the company.

    Lead the team of account managers to:

    • Ensure that the menus of the clients are up to date at all times.
    • Optimize the partner's content (MOA, delivery time).
    • Commission rate renegotiation: -Building new commercial relationships by renewing the existing contacts by renegotiating the offer.
    • Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at the client, banners and newsletters.
    • Transmission method optimization: Convincing partners to implement track order feature and changing the transmission method to WLA.
    • Convince partners for promotions and offers.
    • Encourage partners to subscribe for the online payment gateway.
    • Coordinate with the partners, if active on the Talabat application, check and resolve the issues, such as shutdown or stopped delivery.
    • Maintain accurate records of all sales and prospecting activities including:
    • Closed sales
    • Follow-up activities
    • Sales expense report
    • Increased sales report after placing promotion, voucher and coupons
    • Partner analysis sheet
    • Account management report

    What you need to be successful

    • Bachelor's degree in Business Administration or any related field.
    • Must have 4-5 years of experience in sales in a tech industry.
    • Experience with building and leading commercial teams.
    • Excellent analytical skills with the ability to collect, track, and analyze large amounts of data.
    • Adaptability and strong problem-solving skills.
    • Arabic speaking is a must
    • Commitment to coach and not just manage with a shared goal of building high-performance teams.
    • Comfortable working in a challenging environment.
    • *Residency in or relocation to Al-Ain is a must*


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