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    Restaurant Manager - Dubai, United Arab Emirates - Marriott International

    Marriott International
    Marriott International Dubai, United Arab Emirates

    1 week ago

    Marriott International background
    Full time
    Description
    Job Number
    Job Category Food and Beverage & Culinary
    Location The Dubai EDITION, Dubai Fountain Street, Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP
    Schedule Full-Time
    Located Remotely? N
    Relocation? N
    Position Type Management


    JOB SUMMARY
    Responsible for lobby lounge daily shift operations and supervision of staff.

    Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls.

    Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.


    CANDIDATE PROFILE

    Education and Experience

    • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
    OR


    • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

    CORE WORK ACTIVITIES

    Managing Lobby Lounge Operations

    • Implements agreed upon beverage policy and procedures throughout the property.
    • Manages in compliance with all local, state and Federal beverage and liquor laws.
    • Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
    • Monitors adherence to all liquor control policies and procedures.
    • Attends pre- and post-convention meetings as needed to understand group needs
    • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
    • Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
    • Manages to achieve or exceed budgeted goals.
    • Ensures compliance with all Bar/Lounge policies, standards and procedures.
    • Maintains food handling and sanitation standards.
    • Manages inventories according to budget and business levels.
    • Establishes par levels for supplies, liquor, beer, wine and equipment and completes requisitions to replenish shortages or additional items needed for anticipated business.
    • Assists with developing menus and promotions as necessary.
    • Ensures that transfer slips and spill sheets are filled out and distributed in accordance with departmental standards.
    • Monitor and maintain cleanliness and working condition of departmental equipment, supplies and work areas

    Leading Lobby Lounge Team

    • Trains staff on liquor control policies and procedures.
    • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
    • Ensures employees understand expectations and parameters.
    • Communicates critical information to the Bar/Lounge staff regarding each event.

    Ensuring Exceptional Customer Service

    • Provides excellent customer service.
    • Interacts with guests to obtain feedback on product quality and service levels.
    • Responds effectively to guest problems and complaints.
    • Empowers employees to provide excellent customer service.
    • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
    • Provides feedback to individuals in an effort to improve service performance.
    • Reviews comment cards and guest satisfaction results with employees.

    Managing Human Resource Activities

    • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
    • Participates in the development and implementation of corrective action plans.
    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

    We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


    EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality.

    EDITION delivers the best of both worlds in a delicate balancing act - polish with personality, perfectionism with individualism, and comfort with charisma and charm.

    The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations - breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.


    But to create this magical experience, we need you.

    We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work.

    A place where service comes from the heart, not from a handbook.

    A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

    We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International.

    Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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