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    Account Manager - Dubai, United Arab Emirates - Talent Pal

    Talent Pal
    Talent Pal Dubai, United Arab Emirates

    5 days ago

    Default job background
    Description

    Key Responsibilities

    • Build and maintain strong relationships with existing clients understanding their business needs and objectives.
    • Act as the primary point of contact for client inquiries and requests.
    • Collaborate with internal teams including sales technical support and project management to ensure client satisfaction and project success.
    • Identify upsell and crosssell opportunities within existing accounts working closely with sales teams to capitalize on them.
    • Prepare and deliver regular reports and presentations to clients on account status project updates and performance metrics.
    • Negotiate contract renewals and pricing adjustments to meet both client and company objectives.
    • Stay updated on industry trends competitive landscape and emerging technologies to effectively advise clients and drive valueadded solutions.
    • Provide proactive account management by anticipating potential issues and taking preemptive action to address them.
    • Maintain accurate records of client interactions agreements and transactions in the CRM system.
    • Collaborate with marketing teams to develop clientspecific marketing materials and campaigns.

    Qualification / Requirement

    • Bachelors degree in Business Administration Marketing or related field.
    • 2 years of experience in account management or sales roles preferably in the IT industry.
    • Strong communication negotiation and presentation skills.
    • Ability to understand technical concepts and communicate them effectively.
    • Resultsoriented mindset with a focus on exceeding sales targets.
    • Proficiency in using CRM software.
    • Strong organizational and time management skills.
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