- Handles customers' enquiries, requests and complaints in a positive effective manner whilst ensuring company's branding and corporate image are reflected in a positive manner and as per approved quality standards.
- Responds to customers' incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.
- Provides accurate information about the company's products and services; processes travel bookings, modifications and cancellations on reservations.
- Handles customers' complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.
- As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.
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Call Center Agent
1 day ago
Xad Technologies LLC Sharjah, United Arab Emiratescommunication skills · - Call handling · - Call center experience · - Problem-Solving · - Pressure handling · - CALL CENTER AGENT LANGUAGE: ARABIC WILL BE PLUS POINT · **Job Types**: Full-time, Permanent · **Salary**: AED2, AED2,500.00 per month · Ability to commute/relocate: · - ...
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Call Center Agent
4 days ago
Air Arabia Sharjah, United Arab Emirates**Date**:19 Feb 2024**Company**:Air Arabia PJSC (G9)**Location**:Sharjah, AE**Country**:AE**Job Purpose** · To support the Contact Center section across the entire network by handling customers' inbound calls and providing information on the various products and services; process ...
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Call Center Agent
5 days ago
EmiCourses Sharjah, United Arab Emirates**Join Our Team as a Remote Female Sales Call Agent** · We are searching for a skilled and motivated female Sales Call Center Agent to be a part of our beauty company. This role offers the flexibility of remote work and focuses on expanding our client network by booking beauty co ...
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Call Center Agent
3 days ago
FACILITIES MANAGEMENT Sharjah, United Arab EmiratesCall Center Agent · Arabic speaking/writing is must · Salary 3500/- Total Package · Duty timings: 8am-6pm (Mon-Fri), Sat 8am-2pm, and Sun off · **Salary**: AED3, AED4,000.00 per month · Ability to commute/relocate: · - Sharjah: Reliably commute or planning to relocate before star ...
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Call Center Agent
1 week ago
Al Qaryah Auction Sharjah, United Arab EmiratesManage large amounts of inbound and outbound calls in a timely manner · - Follow communication "scripts" when handling different topics · - Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives · - Seize opportunities to up ...
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Call Center Agent
2 days ago
OMA Emirates Sharjah, United Arab EmiratesAnswer incoming calls and respond to customer queries. · - Tickets to be closed as per the feedback received from the respective depts. · - Escalation Matrix to be followed for all unresolved tickets. · - Resolution or update on the customer query needs to be communicated and rec ...
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Call Center Agent
1 week ago
Ajmal Makan Sharjah, United Arab EmiratesThe Role · **Requirements**: · About the company · Ajmal Makan Real Estate Development is a highly ambitious company with a universal vision, led by a team of passionate professionals who are ready to challenge the status-quo and conventional ways to achieve significant advanceme ...
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Call Center Agent
5 days ago
DAMAS MEDICAL CENTER Sharjah, United Arab Emirates**Job brief** · **Responsibilities** · - Manage large amounts of inbound and outbound calls in a timely manner · - Follow communication "scripts" when handling different topics · - Identify customers' needs, clarify information, research every issue and provide solutions and/or a ...
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Call Center Agent
5 days ago
FeedBack Market Research Sharjah, United Arab Emirates*Call center job available - Buhairah - Sharjah* bilingual (Arabic English) or only English fluent English. · Time : 10 am to 7 pm - 30 mins break. Days: Monday to Saturday - Sunday is off · Salary : 2500 AED, target based, per day targets on call have to be achieved to get full ...
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Call Center Agent
1 week ago
Ultimate HR Solutions Sharjah, United Arab Emirates**Customer Service**: · - Make sure the customer is been provided with the right information. · - Researching required information using available resources. "Knowledge Management" in Sales Force · - Provide one-call resolution to all customers. · - Capture each and every custome ...
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Arabic Speaker Call Center Agent
3 days ago
DAMAS MEDICAL CENTER Sharjah, United Arab Emirates**Arabic Speaker Call Center Agent** · We are looking for an Arabic Speaker Call Center Agent who can join immediately to join our team work in a Medical Centre in Sharjah. JOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regardin ...
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Call Center Agent
3 days ago
IT Max Global Ajman, United Arab EmiratesThe Call Center Agent reports to the Call Center Supervisor. They will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving inquiries or issues professionally and efficiently. They will be playing a crucial r ...
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Customer Service Call Center Agent
1 week ago
SILVERTEX FURNITURE LLC Sharjah, United Arab Emirates**Tele sales agent**: · **Looking for a Tele sales agent to work in one of the biggest company of Furniture & Textiles in the country & the gulf region.** · **Job description**: · - Receiving Customer's Orders via phone and WhatsApp, each according to its area of specialization · ...
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Female Arabic Call Center Agent-required
1 week ago
DAMAS MEDICAL CENTER Sharjah, United Arab Emirates**Female Arabic Speaker Call Center Agent Required languages (English / Turkish / Russian / Persian / Urdu)** · We are looking for an Female Arabic Speaker Call Center Agent who can join immediately to join our team work in a Medical Centre in Sharjah. JOB SUMMARY: To receive and ...
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Call Center Agent
5 days ago
Sushi nations Al Rigga, United Arab Emiratescall center agent follow up deliveries · **Salary**: From AED2,500.00 per month ...
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Enrollme HR consultancy Sharjah, United Arab EmiratesRequirements and skills · *Experience as a call center agent in UAE. · *Managing large amounts of inbound and outbound calls in a timely manner. · *Familiarity with CRM systems and practices. · *Excellent communication abilities both in writing and verbally, professional phone vo ...
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DAMAS MEDICAL CENTER Sharjah, United Arab EmiratesWe are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center ...
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Call Center Agent
16 hours ago
Prime Ability consultancy services LLC Dubai Healthcare City, United Arab EmiratesRESPONSIBILITY · - Manage large amounts of inbound and outbound calls in a timely manner · - Follow communication "scripts" when handling different topics · - Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives · - Seize ...
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Call Center Agent
6 days ago
Just Fix Facilities Management Services Dubai, United Arab EmiratesNEW VACANCY · Medical Center in · Location: Business Bay, Dubai · Looking for: Call Center Agent · **Salary**: 5,000AED - 6,000AED · Must have UAE experience as a Call Center Agent or TeleSales. · Preferably in the medical field. · Must have good sales background experience. · ** ...
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Call Center Agent
1 week ago
Urbi Dubai, United Arab EmiratesWe are **Urbi **and we create a ready-to-use digital platform with geospatial data, map visualisation and analysis tools, transport routing, and geo-coding algorithms. Urbi platform can be customized for any business needs, cloud-native or on-premise usage. · We have a big intern ...