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Senior Customer Service Agent
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Guest Relations Co-Ordinator - Dubai, United Arab Emirates - Buzzon
Description
Guest Services:
Provide exceptional serviceto guests, ensuring a positive experience.
ProblemResolution:
Address and resolve guest concerns or issues promptlyand professionally.
Communication:
Maintain effectivecommunication with guests and internal teams.
InformationAssistance:
Provide information about facilities, services, andlocal attractions.
Feedback Collection:
Gather feedbackfrom guests to enhance servicequality.
Requirements:
Provenexperience in guest relations or a customer servicerole.
Excellent communication and interpersonalskills.
Strong problem-solving abilities and a proactiveapproach.
Knowledge of local attractions and services isa plus.
Ability to work in a fast-paced and dynamicenvironment.
Location:
Dubai, UAE